GENERAL MANAGER

 Salary: $85,000 - $90,000

Other Forms of Compensation: Bonus + Benefits offered 

 

TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service.  TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients. 

Job Summary

Job Summary:

Working as a General Manager, you will be responsible for maintaining the Senior Living account in accordance with the approved budget while meeting client expectations. You will be expected to maintain excellent relationships with employees, guests and the client, as well as other departments within the operation. You will be responsible for overseeing the culinary operations, along with EVS department. You will also be responsible for promoting the professional growth and development of the entire team. You will also foster strong interdepartmental relations and integrate the dining service department with the facility plan of operations.

Key Responsibilities: 

• Participates in employee meetings, reviews and training programs
• Manages in compliance with Company established policies and procedures
• Manages in compliance with local, state, and federal laws and regulations
• Maintains food cost while ensuring quality standards
• Establishes and maintains good rapport with staff, client and guest and other departments
• Manages financial acumen for all areas including financial reporting with sales reports P&L reports, writing and adhering to annual budgets and cash handling
• Analyzes and creates trends for financial data
• Manages purchasing and inventory controls
• Plans menus in consultation with chefs
• Is knowledgeable on HACCP controls along with  proper storage and use of food

Preferred Qualifications: 

• Bachelor’s degree is preferred, or equivalent professional experience
• Six to eight years’ experience at the management level
• Experience in personnel management including hiring, supervision, evaluation and succession planning
• Proven track record to achieve company goals in compliance with company/client policies and procedures
• Excellent leadership and organizational skills, and must possess attention to detail
• Supervisory, scheduling, training and coaching skills
• Effective problem solving and conflict management skills
• Ability to multi-task as well as stay on task and concentrate with constant interruptions
• Experience in food purchasing, food costs and inventory control
• Ability to create budgets, flash reports, financial targets and forecasts
• Knowledge of cash handling procedures and reconciliation of multiple cash banks and reports
• Must be knowledgeable on HACCP controls along with  proper storage and use of food
• Monitor compliance with health and fire regulations regarding food preparation and serving
• Exceptional business etiquette and client relations
• Manages time effectively and prioritizes tasks to meet deadlines
• Strong catering experience required
• Conformity to the highest standards of personal integrity and ethical behavior
• Excellent knowledge of Microsoft Office: Word, Excel and PowerPoint
• ServSafe or Department of Health certification a plus

 

Apply to TouchPoint today!

TouchPoint is a member of Compass Group USA

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Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or