Patient Service Representative /Medical Assistant

About VIP Medical Group
VIP Medical Group is a leading healthcare provider specializing in Vein services. Committed todelivering high-quality patient care, we take pride in our dedicated team and cutting-edge medical practices. At VIP Medical Group, we strive to create an inclusive and supportive work environment, fostering professional growth and personal development. Our commitment to excellence has earned us recognition as a premier medical group in the field. Join us in making a positive impact on the lives of our patients and contributing to the advancement of Vein and Pain Medicine.

About the role

Elevating Pain and Vein Management: Join National VIP in delivering compassionate care and shaping the future of Pain and Vein Medicine

If you have a passion for problem-solving, thrive in a dynamic team environment, and are dedicated to delivering outstanding patient care, this role is tailored for you! The medical assistant and patient care representative at VIP Medical Group plays a pivotal role in supporting our Pain and Vein practice across our Williamsburg and Downtown Brooklyn, NY locations.

We are in search of an energetic individual who is enthusiastic about learning and making valuable contributions to our clinical team.

What you'll do

• Greet registered patients upon their visit, triage patients through the patient flow process, and ensure a smooth experience.
• Check schedules and accompany patients to the exam/procedure room. Assist patients with walking, transfers, dressing, and exam preparation.
• Maintain a sterile environment, ensuring adherence to standard infection control precautions.
• Prepare exam rooms before patient visits, clean rooms and instruments, and restock supplies between patients.
• Fulfill patient care responsibilities, including taking vital signs, updating patient history, and assisting providers in the exam room. Input patient data into the practice management system.
• Fulfill clerical responsibilities, such as sending/receiving/scanning medical records, obtaining diagnostic reports and managing the charting process.
• Monitor and ensure the proper functioning of clinical equipment, promptly escalating issues to the supervisor.
• Regularly check dated materials and medications for expiration dates and discard expired items.
• Answer phones, respond to inquiries, and triage calls to appropriate personnel.

Qualifications

• High School diploma or GED.
• Certification: Certified Medical Assistant
• Minimum of one to two years of experience as a Medical Assistant preferred.
• Customer service-oriented mindset.
• EMR systems (1 year preferred), vital signs (1 year preferred)
• Fully bilingual - English and Spanish preferred.

Benefits

• Competitive compensation
• Health insurance (Dental and Vision)
• Vacation leave
• Sick leave
• Paid holidays
• Paid lunch break
• Bonuses