Sr. Software Engineer, Jira

Designs, executes, assesses, and troubleshoots software programs and applications. This includes configuring, coding, developing, and documenting software specifications throughout the project life cycle.

Essential Duties and Responsibilities:

Strategy & Planning

• Collaborates with analysts and designers in the development and initiation of new software programs and applications.
• Responsible for the quality assurance of program logic, data processing, and error resolution.
• Develops an awareness of programming and design alternatives.
• Takes an active role in cross-departmental projects when needed.

Acquisition & Deployment

• Directs research on emerging application development software products, languages, and standards in support of procurement and development efforts.
• Interacts regularly with managers, clients, vendors, and agencies to field queries and questions.

Operational Management

• Researches, documents, and implements program requirements and specifications.
• Writes, translates, and codes software programs and applications according to specifications.
• Runs and monitors performance tests on new and existing software for the purposes of correcting mistakes, isolating areas for improvement, and general debugging.
• Administers diagnostic analysis of test results and delivers solutions to critical areas.
• Determines, develops, and maintains user manuals and guidelines.
• Delivers training and provides knowledge transfer to end user clients.
• Liaises with software and hardware vendors for prompt rectification of any problems or emergencies.
• Liaises with network administrators, systems analysts, programmers, and other software engineers to resolve any defects in products or company systems.
• Writes and/or deletes programming script to enhance functionality and/or appearance of company Web site and Web applications as necessary.
• Recommends, schedules, and performs software improvements and upgrades for optimal performance of company workstations.
• Effectively interacts with business and functional teams to gather/develop functional and technical requirements and translate the requirements into robust analytics and reporting solutions.

SCRUM Duties

• Manage each project’s scope and timeline
• Coordinate sprints, retrospective meetings and daily stand-ups
• Coach team members in Agile frameworks
• Facilitate internal communication and effective collaboration
• Be the point of contact for external communications (e.g. from customers or stakeholders)
• Work with product owners to handle backlogs and new requests
• Resolve conflicts and remove obstacles that occur
• Help teams implement changes effectively
• Ensure deliverables are up to quality standards at the end of each sprint
• Guide development teams to higher scrum maturity
• Help build a productive environment where team members ‘own’ the product and enjoy working on it

IT Quality Assurance

• Review requirements, specifications, and technical design documents to provide timely and meaningful feedback
• Create detailed, comprehensive, and well-structured test plans and test cases
• Estimate, prioritize, plan and coordinate testing activities
• Design, develop and execute automation scripts using open-source tools
• Identify, record, document thoroughly and track bugs
• Perform thorough regression testing when bugs are resolved
• Develop and apply testing processes for new and existing products to meet client needs
• Liaise with internal teams (e.g. developers and product managers) to identify system requirements
• Monitor debugging process results
• Investigate the causes of non-conforming software and train users to implement solutions
• Track quality assurance metrics, like defect densities and open defect counts
• Stay up-to-date with new testing tools and test strategies

Supervisor and Financial Responsibilities:

• NA

Minimum Education and/or Experience:

• Four-year college diploma or university degree in software engineering or computer science, or five (5+) years equivalent work experience.
• Scrum master certification is a plus

Additional knowledge and skills:

• Technically fluent in programming languages, including Microsoft C# (C-Sharp) with Microsoft .NET.
• Knowledge in languages such as Java, PHP, XML, SQL, JavaScript, JQuery, Web Services, Tomcat, RPGLE, CSS, and SharePoint.
• Proficient with Microsoft Visual
• Proficient designing and developin