Jobs and Careers

IT Business Analyst SAP SD-CS | Kent, OH

United Statesfull_timeVerifiedPosted 4 Sept 2025

About the role

Company: The Davey Tree Expert Company
Locations: Kent, OH, Kent, OH
Additional Locations: None
Work Site: On Site
Req ID: 214807

Position Overview

The IT Business Analyst SAP SD-CS is responsible for providing SAP configuration and production support for systems related activities for SAP SD and CS Modules; coordinating projects with management, users, and vendors; serves as a project leader, with overall responsibility for project implementation; client support includes continual analysis of departmental systems with focus on adding value to all processes; produces training for new processes; other duties as assigned.

Job Classification: The IT Business Analyst SAP SD-CS is an exempt position.

Work Site: Hybrid

Hours: Mon- Friday 8AM-5PM

Job Duties

● Configures SAP SD and CS module including configuring settings and collaborating with developers to design programs, reports, and interfaces.

● SAP S4 experience required.

● Analyst will be responsible for helping team with production support issues as they occur. Analyst should be strong in seeing issues through to resolution.

● Supports Business Analysts with design, development & solution management.

● Gathers and participates in requirement gathering sessions with users and sponsors to define & document.

● Functional specifications, including: configuration, enhancements, custom programs, reports & forms.

● Authors and communicates business process designs, business systems designs & system test plans.

● Performs technical walk-through with development teams.

● Presents, discusses and demos SAP Best Practices

● Works on Upgrade projects planning & execution.

● Supports the development team members during the detailed design & coding phase.

● Responsible for Quality Assurance of related applications

● Authors scripts & performs Unit, Regression & Integration testing.

● Adheres to team & departmental development standards.

● Participates in team activities & team planning in regard to improving team skills, awareness & quality of work.

Qualifications

Experience and Qualifications:

· 3+ years’ experience configuring SAP SD/CS in a professional environment is SAP S4 HANA or higher with strong.

· 3+ years’ experience supporting and troubleshooting SAP SD/CS processes and issues.

· Strong knowledge of related business and implementation processes with SAP SD/CS

· Ability to be proactive and can assume full responsibility of related-module activities.

· Self-motivated, Flexible, Openness to learn new things, Strong focus on customer needs.

· Must have the ability to work with limited supervision and exhibit an excellent sense of urgency.

· Collaborate with analysts, designers, and system owners to implement SAP system installation, modification, and enhancements.

· Strong conceptual, analytical, problem-solving, troubleshooting and resolution skills.

· Ability to prioritize, monitor and manage the progress of tasks.

· Understanding of corporate IT policies, procedures, and standards.

Physical Requirements:

● Write, type, file, and organize.

● Observe and respond to visual messages.

● Observe and respond to instructions, messages, and other oral communication.

● Adjust quickly and efficiently from task to task with little or no effort.

● Communicate clearly in a professional and understandable manner.

● Bend, reach, hold, grasp, and sort.

● Regular and timely attendance.

Working Conditions:

● Noise level and environmental changes in the work environment.

● Varied indoor temperature changes.

● Perform in the presence of distractions or work challenges.

Accommodations: If requested by employee or otherwise as required by law, reasonable accommodations will be made to enable employees with disabilities to perform essential job functions.