Engagement Manager - Medical Content (Remote)

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
The Role
The Veeva Business Consulting practice is growing, and we are looking for talented individuals to join.This team shapes the commercial and medical strategies, processes, and operations of leading LifeSciences organizations to provide ongoing solutions for the core business issues faced in today’s dynamic market. The Global Content Business Consulting team leads innovation and partnership in areas related to content management, creation, review, approval, planning, and distribution– whether the customer is seeking to resolve a timely issue or would like to accomplish a strategic corporate goal for commercialized products in Life Sciences. The focus is to help identify the source of the business issues faced, define critical success factors, develop a structured approach to deliver solutions, and do so in a highly collaborative manner–ultimately building critical customer relationships within our customers’ organizations.
Our Medical Content Business Consulting team supports the medical organization with their end-to-end content operations that fuel omnichannel engagement. Our Medical customers are rapidly evolving to meet the significant demand for content from their HCPs and patients. As such they need to optimize all stages of their operating model – making content more readily available through accelerated development, approval and delivery. Across both medical affairs and medical information teams, our Business Consultants partner to implement more efficient and effective content processes through upskilled and engaged medical teams. Platform solutions such as Vault Medical and new ways of working such as modular content are critical tools at the disposal of the Medical organization – untapping their potential through a robust value story, implementation excellence, strong change management, and team engagement are critical to successful evolution of the Medical teams we work with.
As an Engagement Manager, you will be a highly experienced senior leader, with strong management consulting, agency experience or industry experience within the medical affairs/medical information space. Here, you will lead 1-2 key customer accounts, owning senior executive relationships across the customer’s Medical organization (and beyond). You will drive business development within your key customers, working collaboratively with your internal teams across sales, product, and strategy to continually identify and propose solutions for business challenges. Overseeing a team of consultants, you will ensure high-quality delivery of projects.  Medical Content Business Consultants have a strong subject matter understanding of medical content operations, processes, tools, and systems in support of early-stage assets, pre-launch and commercialized products in the lifesciences. You will establish yourself as a thought leader within 1-2 key areas across Vault Medical and medical content operations.
If you are looking for an opportunity to shape commercial content strategies in an innovative and dynamic environment, this is a great opportunity for you. This is a remote, full-time, permanent role with Veeva. It is customer-facing and we have no work location requirement if you are in close proximity to an airport and able to meet future travel requirements.
Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B, OPT) for this employment position.

What You'll Do

• Lead 1-2 large/complex customer engagements overseeing approximately $1mil of revenue annually; maintain key customer relationships at a senior level within the organization
• Oversee a team of consultants to deliver projects with excellence, ensuring profitability, quality of deliverables, and customer satisfaction
• Lead proj