Administrative Receptionist

This is a remote position.

• Full-time
  
• Monday to Friday, 8:00am to 5:00pm Eastern time (9:00 PM to 6:00 AM Manila Time) with 1-hour unpaid break
  
• 40 hours / week

• Field and manage 20-30 daily incoming calls, expertly routing them to appropriate team members or providing initial assistance
  
• Offer friendly, professional guidance to job seekers, directing them to online resources and current openings
  
• Compile and organize time card data from various sources into streamlined spreadsheets for efficient payroll processing
  
• Perform crucial data entry tasks, ensuring accuracy and timeliness in all administrative processes
  
• Navigate challenging conversations with diplomacy, maintaining a positive and professional demeanor always
  
• Collaborate with recruiters and sales staff to support smooth office operations and exceptional client service
  
• Adapt to evolving technologies and processes, contributing to the agency’s continuous improvement efforts
  

• Exceptional English communication skills, with Spanish proficiency a plus (not a must)
  
• Proven track record of delivering outstanding customer service in a fast-paced environment
  
• Proficient in multitasking, with the ability to type efficiently while managing phone conversations
  
• Strong computer skills, including expertise in spreadsheet software and data entry
  
• Meticulous attention to detail and superior organizational abilities
  
• Adaptability and eagerness to learn new technologies and processes
  
• Ability to work independently in a remote setting while maintaining strong team collaboration
  
• Positive attitude and resilience in handling diverse caller personalities and inquiries

• HMO Coverage for eligible locations
  
• Permanent work from home
  
• Immediate hiring
  
• Steady freelance job