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IT Deputy Chief- Enterprise Infrastructure (County Promotional)

San Bernardino County
Throughout San Bernardino County, United Statesfull_timeVerifiedPosted 13 Aug 2026
💰 $173,500/yr($121,140/yr – $173,500/yr)

About the role

Posting number: 26-01302EI-01

Department: Innovation and Technology Department

Job classification: IT Deputy Chief

Posting type: Open & Promotional

Categories: IT and Computers, Management, Professional

Summary

This recruitment is only open to current San Bernardino County, Fire Protection District, or Special Districts employees who hold a regular, contract, extra-help, recurrent, Public Service Employee, Work Experience Program (WEX), or intern position. 
County employment must be clearly listed in the work experience section of the application. 


Recruitment banner for IT Deputy Chief- Enterprise Infrastructure and SB County logo with technology symbol in background.


The Innovation & Technology Department (ITD) is recruiting for a highly experienced and motivated IT Deputy Chief- Enterprise Infrastructure* to lead customer support services within the division. The successful candidate will provide strategic and operational oversight of End User Support, the Service Desk, and 24x7 operational support services including onsite and remote support for multiple County departments and locations. This position is responsible for developing service delivery strategies that ensure reliable and responsive customer support, establishing consistent standards, procedures, and performance expectations to ensure support services remain aligned with County priorities and business needs, and assist in budget and service rate development.


*Official Title: IT Deputy Chief; for more detailed information, refer to the IT Deputy Chief job description.


ABOUT THE DEPARTMENT
The Innovation and Technology Department is San Bernardino County's primary technology service provider entrusted with managing and safeguarding the County’s enterprise mission critical systems and infrastructure. It is our goal to empower the County through innovation and enterprise solutions that promote progress through technology and provide transparency and mobility that enable staff to focus on addressing and resolving issues toward the progress of the County’s mission, ensuring continued success.


EXCELLENT BENEFITS
To review the job-specific benefits, refer to Summary of Benefits and County Exempt Compensation Ordinance.
The County also offers an alternative Modified Benefits Options (MBO) that provides a wage differential.
Paid time off, health and wellness, professional development, tax savings plan, work-life balance, and retirement.


 
CONDITIONS OF EMPLOYMENT 
Pre-Employment Process: Applicants must successfully pass a background check and a job-related physical exam, including a drug test, prior to employment. 

Availability: Incumbents are subject to 24-hour call-back, evening, weekend, and holiday work.

Travel: Travel throughout the County may be required and employees will be required to make provisions for such transportation.

Sponsorship: San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Candidates must be able to present their legal right to work in the United States.

Examples of duties

REQUIRED EXPERIENCE: Three (3) years of full-time equivalent supervisory or higher-level management experience, within the last six (6) years, supporting multi-customer technology systems and solutions deployed in an enterprise environment. Qualifying experience must be equiv

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Company

San Bernardino County

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