Sr. Business Analyst- Supply Chain

About us:

Dyson is a global technology enterprise. We’re growing fast and our ambition is huge – more categories, more locations and more people. Dyson launched in the US in 2002, and since then operations have grown exponentially. Our US headquarters is based in Chicago's Fulton Market neighborhood. We also have employees working in field sales, our service centers, and in our growing number of Dyson Demo Stores across the country. 

At Dyson, we demand the highest standard of performance from the technologies we engineer. Our people expect the same from the technology that supports them. We are a community that appreciates and advocates better engineering. A community of pioneers. 

Within Dyson IT, our aim is to create robust IT architecture, to manage data effectively and efficiently and continue to grow our world-class team. A team who is strategic, enabling business acceleration, growth and success.  We empower our people to work in a multi-skilled, multi-role environment, helping to streamline projects and build skillsets within the team. We have end to end accountability for the design, delivery and support of all business systems enabling Dysons global commercial, operational and enterprise business process in 82 markets. The team is arranged into investment areas including Commercial & Connectivity, Retail, Supply Chain & Manufacturing, Product Development, Corporate – and many others.

The Americas IT team is a team in the making and therefore it is an extremely exciting time to join. The team is reforming and focusing on driving value to all business units, providing end to end IT services. Being part of a global IT organization, the Americas team works closely with core teams in Malmesbury, UK and Singapore where the company is headquartered.

We're committed to our campus culture and want to have people collaborating, developing, and learning from each other. By having everyone on campus together, we have been able to nurture a fantastic social and dynamic environment.  

About the role:

Reporting to a Regional PMO Manager or Regional Business Relationship Manager, you will be responsible for:

• Delivering and/or leading analysis activity in order to elicit requirements and inform business decisions.
• Working on the implementation and enhancement of single large or multiple small information systems, in line with business need and ensuring benefits realization.
• Investigating and analyzing business situations and business needs.
• Identifying and evaluating options for improving business systems. Leverage company and industry best practices.
• Devise and plan analysis approach for system changes delivered as enhancements or projects.
• Document as-is and to-be processes that will support business growth and align with company and industry best practice.
• Oversee end to end testing. Review test results.
• Contribute to and review knowledge base articles.
• Support end user training.
• Promote best practices with business stakeholders.
• Review others work product ensuring appropriate quality.
• Conduct 1:1’s with direct reports, providing coaching and mentoring.
• Act as internal consultant to business stakeholders.    
• Facilitate appropriate requirements elicitation to inform business solutions.
• Produces or guides other to produce detailed business models and assist in the preparation of business cases.
• Identifying new alternative and innovative approaches to performing business activities.
• Line managing either Associate Business Analysts and/or BAs working to them on a single complex project.
• Acting as a mentor to stakeholders with the business, BAs and Associate BAs.
• Developing beyond your core role to build up a multi-role, multi-skilled capability, helping within the project where required.

About you:

• Years (>5) of broad practical experience in the role, with repeated practice performing business analysis in a variety of complex situations.
• Knowledge requirements will depend on the area the SBA is deployed in; i.e. a BA embedded into a Supply Chain team may require SME supply chain or system knowledge.
• Ability to see the overall picture and how individual actions fit within it.
• Ability to know what techniques to use and what influences the usage of the various techniques for the tasks.
• Strong business acumen

Desirable:

Relevant professional qualifications; including either:

• BCS International Diploma in Business Analysis

or

• IIBA Level 3 Certified Business Analysis Professional
• A willingness to work towards more advanced Qualification such as: BCS Advanced International Diploma in Business Analysis
• Experi