Mainframe Scheduler (Junior Level)

SUMMARY

Arcticom, a subsidiary of Bering Straits Native Corporation is currently seeking a Mainframe Scheduler (Junior) to support a United States Department of Agriculture (USDA) contract. Categories of services to be provided by the Scheduling team include, but are not limited to, the following:

• Batch job set-up and configuration for execution on Mainframe and Mid-Tier scheduling environments using the BMC CONTROL-M suite of products.

• Provide day-to-day scheduling operations support services, including monitoring, execution, and control of batch job processing during all shift hours, 7 days per week, 52 weeks per year.

This position is 100% remote

ESSENTIAL DUTIES & RESPONSIBILITIES

The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned.

•  Provide operational support for automated batch job processing using Government-furnished COTS products.
• Monitor batch processing and critical path batch workflow to identify and research potential issues and resolve.
• Troubleshoot routine batch processing errors to isolate the cause of failures, and initiate recovery actions working with application developers, functional analysts and specialists.
• Report abends and issues that cannot be resolved within 15 minutes.
• Modify batch jobs based on predefined recovery and restart instructions for failed jobs.
• Monitor and manipulate the JES2 input queue using IBM’s SDSF to ensure jobs are initiated and executing as expected.
• Monitor batch processing and critical path of batch workflow to identify and research potential issues and resolve such issues within pre-defined Service Level Agreements (SLA).
• Support established scheduling operations standards and methods. Any custom approaches must be approved by the customer prior to implementation.
• Support Morning, Evening and Midnight shifts, as required.
• Follow all customer shift turnover processes and procedures.
• Report activities, accomplishments, and metrics as required for weekly and monthly reporting periods.
• Provide status and progress for tasks and milestones in comparison with project schedules.
• Escalating outstanding issues to contractor and customer team leads for awareness and action.

 

 

 QUALIFICATIONS - EXPERIENCE, EDUCATION AND CERTIFICATION

To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Minimum 2 years of general IT experience and related job skills, “trainable” as a Junior/Apprentice level Mainframe Scheduler
• Associate degree in relevant field, or equivalent work experience in lieu of degree
• Familiarity with Windows operating systems.
• Familiarity with Microsoft Office Suite – Word, Excel, and Outlook
• Ability to design and implement automated tests.
• Proficient in creation of readable documentation.
• Ability to remain calm and objective in escalation scenarios.
• Excellent communication and customer care skills.
• Strong team-player and collaborator.
• Must be able to lift 25 lbs.
• Must be a US Citizen.
• Must be able to pass a Public Trust Background Check.

 

Desired Qualifications

• Basic knowledge and experience as a junior level scheduler, setting up end-to-end job schedules across mainframe and distributed environments using automated methods with the following software products, or similar:
• BMC Control products for z/OS. (BMC Control-M)