CWS Purpose: “Enhancing Lives the CWS Way” 

CWS Values: 

Honoring Our Word  

Do what you say you will do. 

• Employ thoughtful and careful consideration when making a commitment. 

• Take ownership of your commitment. 

• Follow through on promises consistently. 

Ethical Dealings are Paramount  

Do the right thing all the time, every time. 

• Be open and honest in all situations, especially when it’s difficult to be so. 

• Respect confidentiality and protect privacy. 

• Put other employees, residents, and investors before yourself. 

• Charge fair and appropriate fees to our investors. 

A Respect for People  

Treat others the way you want to be treated. 

• Use honest, thoughtful, and specific communication. 

• Be responsible for how you are heard. 

• Be transparent and inclusive. 

• Share information timely and consistently. 

• Have empathy — search for the truth and be intentionally slow to understand. 

Requirement for Profitability and Sustainability  

Bring value to our employees, residents and investors in a company designed for the long term. 

• Promote mindful spending. 

• Be efficient. 

• Be forward thinking. 

• Grow with courage. 

• Be team oriented. 

A Demand for Excellence with a Sense of Urgency  

Be intentional. Be accurate. Be timely. CARE. 

• Go above and beyond. 

• Get after it. 

• Hold yourself and each other accountable. 

• Inspect what you expect. 

• Communicate what matters most. 

• Delight the customer. 

• CWS Values: You will embrace our core values and set an example to the team by demonstrating these values on a daily basis. 

• Make safety a top priority Ensure that the health, well-being, and safety of our team members, residents, contractors, and yourself is foremost in mind in conducting any and all business activities.