Client Partner

The Company 

Wizeline is a global digital services company helping mid-size to Fortune 500 companies build, scale, and deliver high-quality digital products and services. 

We thrive in solving our customer’s challenges through human-centered experiences, digital core modernization, and intelligence everywhere (AI/ML and data). We help them succeed in building digital capabilities that bring technology to the core of their business.

Our People

At Wizeline, we are a team of over 2,000 people spread across 25+ countries. We understand that great technology begins with great talent and diversity of thought. Our business was built on doing well and doing good, and our values of Ownership, Innovation, Community, and Diversity & Inclusion are embedded within our company’s DNA. We are committed to offering our Wizeliners the opportunity to create their career path and develop the skills needed to achieve their personal goals.

Community Impact

We are invested in making a positive impact in our communities. That’s why we created Wizeline Academy, a free, community-based education program that teaches high-value skills to workers looking to advance their tech industry careers. As of 2021, Academy has served more than 27,000 students across 624 courses. Wizeliners have the opportunity to upskill by taking Wizeline Academy courses and can also share their expertise by delivering classes to students.

The Role: Senior Client Partner 

Working hand-in-hand with all members of a Wizeline cross-functional team, the Senior Client Partner will be responsible for the business strategy, growth, and profitability of one or several key customer accounts by driving the entire client lifecycle - from client acquisition, deal creation, project execution, and delivery - from our unique software engineering consulting services. This role will include a mix of current client management and growth, as well as new client acquisition.

Your Day-to-Day

This job posting is for a Client Partner on our Go to Market team. Here's what you'll be doing in your day-to-day work:

• You will bring to life the idea that Wizeline helps our clients by bringing the “tenacity and talent to build tomorrow’s technology.” You want our clients to view Wizeline as their trusted, go-to partner for their digital transformation and digital product development needs, and you will be the thought-leader and executive to help us get there. 
• Client Relationships: You have an executive presence and are comfortable driving business conversations at the C-Suite, VP, and Director levels of Fortune 500 and Global 2000 companies.
• Account Management: You will have oversight of all work being performed at your clients and ownership of both top-line revenue growth and cost management, sales and the sales process, contract management, client engagement, and delivery satisfaction. You are comfortable carrying a quota for your assigned portfolio and have demonstrated success in overachieving your quotas. Excellent relationship manager skilled at negotiation.
• Portfolio Management: You will lead either one large client or a few high-growth clients, and have the ability to allocate your time and resources to achieve set goals for that client or group of clients. 
• Technology/Digital Transformation: You are well-versed and comfortable driving client conversations focused on digital transformation, digital product development, user experience & design, engineering, data & analytics, DevOps, cloud, technical writing, quality assurance, and agile methodologies. Demonstrable experience of a highly consultative and solutions-oriented approach having developed expertise in and helped improve your client’s business. Seen as a problem solver by your clients. Skilled in creating value propositions for clients Ability to lead and motivate account and software, development teams.
• Delivery Management: You will work with your assigned Delivery Director to ensure that all aspects of the Wizeline Delivery organization are synchronized to ensure account growth, and customer satisfaction, and maintain day-to-day account delivery functions. 
• Business Development & New Client Acquisition: You have a relevant active network of colleagues and business contacts from your recent career years that are decision-makers and lead projects in the digital transformation or digital product development business areas for large and growing enterprises. You are not restricted by non-compete agreements and feel comfortable engaging with those contacts about Wizeline and working to bring those clients into the Wizeline family. Demons