Expense Product Leader

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

As the Director/Senior Director of Product Management for Concur Expense, you will set strategy and be accountable for execution of strategy, in alignment with the SAP Concur product strategy, for our flagship Concur Expense product. You will lead a team of Product Managers globally and drive delivery of this strategy, focusing on the user experience elements of the product.

Focusing on adoption, satisfaction, revenue, and ultimately profit for our portfolio. You will work both  at a strategic and hands-on level, within Concur Product & Engineering, across other product teams to ensure that we have products that fit well within the SAP Suite, and are market leaders in countries and segments where we focus.

You must have a strong focus on outcomes, not outputs, ensuring we solve customer problems vs. simply shipping a collection of features. You will develop an understanding of the SAP Concur business, with an in-depth understanding of the Concur spend portfolio, competitive landscape, strengths, weaknesses, opportunities, and threats and speak to these with multiple audiences. This role reports to the SAP Concur Head of Spend Products.

EXPECTATIONS AND TASKS:

• Build, coach and motivate a world class team of Product Managers, optimizing for work in a modern SaaS environment.
• Embody the spirit of an Empowered Product Team, focusing on frequent product exploration, data-driven learnings, and product-led growth.
• Coach and mentor Product Managers as we shift to this new Product Operating Model.
• Anchor to the priority sequence of People > Product > Usage > Satisfaction > Revenue > Profit.
• Ensure the right organizational construct, with clear responsibilities, accountability, and empowerment e.g., “don’t ship the org chart”.
• Monitor, track, and report on progress towards roadmap goals.
• Provide mentoring and management for team members through 1:1s and team coaching.
• Contribute and/or drive product reviews.
• Represent SAP as a thought leader, ambassador, and evangelist of Concur, especially Concur Expense.

QUALIFICATIONS:

• 10+ years in Product Management or a related field (Engineering, Product Portfolio Management, Solution Management, Product Marketing) with 5+ years in a senior leadership position.
• Proven track record of building a culture of excellence and high-impact delivery.
• Demonstrated success recruiting and engaging individual contributors and/or leaders.
• Experience delivering Software as a Service offerings to enterprise customers.
• Ability to communicate vision and strategy effectively to the team, partners, and customers.
• Ability to deliver high quality under deadline pressure, while juggling multiple tasks in complex environments.
• Strong organizational skills.
• Strong people leader, role-modeling SAP’s “how we run and lead” principles.
• Intellectually rigorous with creative problem-solving ability.
• Experience delivering software related to Travel, Expense, Accounting, or Procurement is required.
• Experience managing global teams is desired but not required.
• Experience leading Product teams in consumer-facing SaaS appli