Community Coordinator II (Water's Edge Apartments)

WinnCompanies is looking for a Community Coordinator II to join our team at the Water's Edge Apartments, a 91-unit affordable housing community located in Chicago, IL.
In this role, you will work as a core part of our property management team to support and enhance the quality of life within one or more communities within a region across Winn’s six key outcome areas: Stable Housing, Employment, Education, Health, Community Engagement and Economic Mobility. Works with residents, partners, and the community staff to identify needs, interests and opportunities for individuals and the community at large. Utilizes community assessments and one-on-one coaching to establish community needs. Builds a targeted network of strong community partners across Winn’s outcome areas to develop and coordinate resource referrals/follow-up, targeted interventions, on and off-site programs and support, and community engagement opportunities.
This position offers a pay range of $20.00 to $24.75 per hour, depending on experience. The selected candidate will adhere to the following schedule: Monday through Friday, from 8:00AM to 5:00PM.

Responsibilities

• Create and implement an annual Connected Communities plan for the community based on needs, interests, and opportunities. Create a comprehensive strategy for program development and implementation, information collection, partnership development, and budget implications. Manage property Connected Communities budget. Review and track goals with Property Managers and Regional Managers.
• Coordinate resources for residents that address six key community outcomes: housing stability, employment, economic mobility, education, health, and community engagement. Provide direct resident services assistance, program referrals, and 1-1 coaching (when necessary) to individuals and families based on assessed needs.
• Establish and maintain relationships with local service providers, resident leadership, community stakeholders, and other community partners in Winn’s 6 key outcome areas. Create and manage Memorandums of Understanding (MOUs) with third parties providing services and programs on and off-site for residents.
• Utilizing Apricot 360, collect, manage, report on, and analyze resident data, and ensure accuracy and consistency with established data. Data is collected through annual resident surveys, resident touchpoints, community programs, activities, and partner reporting.
• Effectively develop methods of communication with residents, including but not limited to quarterly community meetings, a monthly community newsletter, event flyers, and social media updates.
• Actively participate in professional development opportunities provided by the region, department, and Winn.

Requirements

• High school diploma or GED equivalent.
• 3-5 years of relevant work experience.
• Bilingual Spanish and English.
• Demonstrated success with partner management.
• Advanced skills with Microsoft applications, which include Outlook, Word, Excel, PowerPoint, or Access.
• Ability to produce complex documents, perform analysis, and maintain databases.
• Ability to provide a high level of customer service to meet customer service standards and expectations for the assigned responsibilities.
• Ability to summarize and communicate moderately complex information in varied written formats to internal and external customers.

Preferred Qualifications

• Bachelor's degree in social work, business, public policy, or related field.
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Our Benefits:Permanent full-time US employees are eligible to participate in the following benefits: - Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday) - 401(k) plan options with a company match - Various Comprehensive Medical, Dental, & Vision plan options - Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution - Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance - Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions) - Tuition Reimbursement program and continuous training and development opportunities - Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options - Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)