Sr. Data Analyst, Operations Business Analytics

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. 

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

About the Role:

We are seeking a highly motivated, detail-oriented Senior Business Analyst to help support business-critical reporting, metrics governance, and cross-functional company initiatives. You will leverage your problem-solving abilities, motivation, and exceptional attention to detail to uncover new levers for the business, and present insights that support executive-level strategic decisions and drive the company’s roadmap. This role requires both technical aptitude and business acumen. This senior analyst will partner with various business teams including Operations, Transportation, Marketing, Product Management, and Finance/Accounting.

You Will:

• Build for scale, proactively identify, codify, and implement the core platform for data driven decision-making across multiple business lines, modalities and treatment types

• Leverage internal and external data to identify growth opportunities, provide data driven recommendations for business expansion

• Measure the impact of the product through the creation of KPI’s to help measure against business outcomes

• Analyze business performance on a daily basis to identify issues/opportunities that are highlighted by the data, and then work with the various cross-functional teams to address those issues and opportunities

• Run ad-hoc analyses and special initiatives, working with large data sets to assess business performance and inform business decisions

• Help build, maintain, and report on complex financial and analytical data models

• Work with cross-functional teams to identify new reporting and data requirements, document requirements, build reports and coordinate with engineering to provide the necessary data points

• Investigate anomalies in reporting data, and assist in any clean up or communication required as a result

You Have:

• 4+ years of in-depth Business Intelligence, Consulting, Finance, Statistics, Mathematics experience

• Expert proficiency with SQL

• Experience with data visualization software (Looker/Tableau a huge plus)

• Hands on experience working with a modern analytics tech stack (Looker, Google, Big Query, DBT, Python, R, etc

• Excel proficiency including experience with data manipulations – Lookups, PivotTables, External Data Connections

• Strong written and verbal communication skills; ability to effectively communicate in a clear and concise manner

• Ability to think through complex problems, determine proper analytical processes and procedures, independently derive conclusions and present results to the team

• Detail-oriented and exceptionally organized

• Able to multi-task, prioritize, and manage multiple projects in a fast-paced ambiguous environment

Our Benefits (there are more but here are some highlights):

• Competitive salary & equity compensation for full-time roles

• Unlimited PTO, company holidays, and quarterly mental health days

• Comprehensive health benefits including medical, dental & vision, and parental leave

• Employee Stock Purchase Program (ESPP)

• 401k benefits with employer matching contribution

• Offsite team retreats

We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you'