Sr. Business Analyst
CIBCAbout the role
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com
What you'll be doing
The Business Analyst is a highly skilled and motivated individual responsible for working with stakeholders across the organization as part of a program/project team to successfully develop/design/configure and implement a new system or process. This is accomplished by the Business Analyst partnering with business end users, technical teams, vendors, and other stakeholders gathering and documenting business requirements, documenting current and future process flows, creating use cases and test plans, and planning and managing the user acceptance testing effort for that new system or process. The Business Analyst may lead a team of Business Analysts in their role on a project/program to fulfill some of the key accountabilities below. The Business Analyst works closely with the Program/Project Manager and is expected to use independent judgement and exhibit autonomy when performing daily tasks, proactively address problems and issues within their scope of responsibility as well as identify areas for possible improvements.
At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site in our Chicago, IL office anywhere between one to three days a week.
How you'll succeed
Requirements Gathering
Collaborate with stakeholders, including business users, project managers, and developers to gather and document detailed business requirements
Conduct interviews, workshops, and brainstorming sessions to elicit requirements, ensuring a comprehensive understanding of business needs
Analyze and validate requirements, ensuring they are feasible and aligned with project objectives
Applies advanced understanding of the business and technology
Analyzes policy, program implementation, and customization requirements to meet client needs and expectations
Documentation of Process Flows
Create clear and concise process flow diagrams, mapping out current and future state processes
Identify and manage changes to key and non-key controls in project/program scope
Identify process gaps, inefficiencies, and areas for improvement
Collaborate with stakeholders to validate process flows and ensure accurate representation of business operations
Test Planning and Management
Develop comprehensive test plans with test objectives and test cases (including negative test scenarios) based on gathered requirements
Coordinate with technology development teams to ensure appropriate test environments are set up and ready for testing activities
Execute and manage test activities including test execution, defect management, and reporting
Collaborate with stakeholders to perform User Acceptance Testing (UAT), ensuring alignment with business requirements
Project Support
Work closely with program/project manager(s), providing support throughout each project lifecycle phase
Assist in project planning, tracking progress, and managing project documentation
Identifies and tracks problems – monitors delivery of mitigation
Proactively addresses problems within the scope of responsibility; escalates items beyond the scope
Contribute to project risk and issue management
Collaborate with cross-functional teams to ensure smooth project delivery
Creation and distribution of meeting meetings for meetings you lead
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