Lead Specialist, Clinical Specialist

This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You’ll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. 

Baxter’s products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work. 

Join us at the intersection of saving and sustaining lives— where your purpose accelerates our mission. 

Your Role at Baxter

THIS IS WHERE you build trust to achieve results!

The CSA supports sales partners by crafting technical, functional, and clinical capabilities for Baxter’s Care Communications products. The portfolio includes Nurse Call Systems, Real Time Location Systems (RTLS), Patient Engagement Systems, Clinical Communication and Collaboration Systems, Alarm and Alert Management and Medical Device Integration. Together these internally developed, and third-part products and solutions are focused on a vision of unifying the software platform to drive workflow efficiency, improve patient outcomes, patient care, patient safety and strengthen patient engagement.

The product(s) this team, and this role, focuses on are Nurse Call, RTLS and Patient Engagement Systems.

This role is part of the Clinical Solutions Architect Team that provides regional coverage throughout the United States, while also providing cross-region support during deal opportunity peaks. This role works with the Clinical Solutions Architect Manager

This is a full-time remote position; however, the ideal candidate must reside in either California or Nevada to support business needs within the region.

What You'll Be Doing:

• Collaborate with Sales partners to define scope of solution that aligns with Customer needs and expectations of Baxter Care Communications portfolio
• Partner with key internal partners to deliver first pass yield of Nurse Call Solution Designs and Quotes
• Conduct onsite facility walkthroughs to validate in scope clinical and ancillary departments to facility provided drawings
• Review proposed solution design with internal and external customers to ensure accuracy and breadth of scope
• Foster positive relationships with internal partners during the process of developing Statements of Work, Quotes, Change Order, Concessions from inception to closure
• Develop and maintain Statement of Work language to support project initiative(s)
• Provide supporting deal documentation to Order Management, Service Delivery Teams, etc.
• Assist with internal and external customer communication, education, and presentations
• With an attitude of continuous improvement, identify, support, and promote opportunities to improve Solution Design & Quoting process(es) that supports internal and external expectations while not compromising on quality
• Other duties, as assigned
• 50% Travel

What You'll Bring:

• Bachelor’s Degree (BS or equivalent experience) in healthcare, computer science, IT or other relevant fields, or a minimum 5 years in a sales engineer, implementation engineer, system administrator, architect, or project management role preferably in the healthcare industry.
• Familiarity with clinical technology systems that support patient care and patient safety initiatives.

Preferred:

• Familiarity with and ability to read and understand complete construction drawings, including architectural, structural, FEE, IT and MEP scope
• Experience with a general contractor, electrical contractor or low-voltage contractor
• Ability to work to deadlines, manage workload accordingly through prioritization, possess a high level of accuracy and attention to detail
• Knowledge of IT network, servers, and infrastructure
• Experience estimating multiple scopes, with the capability of building conceptual estimates.
• 3 years of progressive experience in AutoCAD
• Excellent communication (written and oral) and interpersonal skills

We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $104,000 to $140,000 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipa