Sr. Talent Development Manager-Health Navigation

Come make a difference and consider this unique opportunity to step into a rewarding career

Amazing Opportunity and Great Place to Work!

Our story

At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.”  We are passionate about connecting purpose with impact.  Alight empowers clients to build a healthier and more financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, navigation, and absence management.

Our Benefits

With a comprehensive total rewards package, Alight offers programs and plans that support your mind, body, wallet, and life. Benefits include health, dental and vision coverages starting Day One. Additionally, Alight colleagues enjoy wellbeing programs, retirement plans with contribution matching, generous time off, parental leave, continuing education, and career growth opportunities – all within a thriving global organization.

Flexible Working

So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and “Top 100 Company for Remote Jobs” 6 years in a row.

Great Place to Work

Thanks to the work of every colleague, Alight has received multiple awards of recognition including “Great Place to Work” for the past 7 years and Fortune’s “Best Companies to Work For.” To learn more about our company culture and awards Click Here.

If you, Champion People, seek to Grow with Purpose, and embody the meaning of Be Alight – We invite you to join our team!  Learn more at careers.alight.com. 

About the Role

The Senior Talent Development Manager oversees a team of four, driving strategy and execution for scalable learning programs supporting Health Navigation colleagues. They manage onboarding, continuing education, and training design, delivery, and improvement for clinical and non-clinical content. Collaborating with cross-functional leaders, they integrate training into operational initiatives while managing priorities, resources, and performance to achieve impactful learning outcomes.

Responsibilities

• Owning end-to-end design, delivery, and continuous improvement of clinical and non-clinical training programs, including onboarding, continuing education, and leadership development
• Translating instructor-led content into scalable digital learning and managing an organized, quality-controlled content pipeline
• Enabling operational initiatives (e.g., system rollouts, tool enhancements, process changes) through timely training, communications, and colleague readiness
• Leading, coaching, and developing a team of training managers to deliver consistent, high-quality learning experiences
• Setting priorities and managing day-to-day team performance, driving alignment, accountability, and on-time execution
• Overseeing new hire training operations, including forecasting, capacity planning, and contingency planning
• Ensuring training schedules, logistics, and delivery models run smoothly and adapt to shifting demand
• Maintaining accurate, accessible training content through audits, version control, and continuous improvement; oversee content libraries and knowledge tools
• Using data, trends, and stakeholder input to identify training gaps, set priorities, and measure effectiveness
• Representing talent Development in cross-functional and leadership forums, leading projects and ensuring enablement needs are built into enterprise initiatives

Requirements

• Possess Bachelor required (Education, Organizational Development, Instructional Design, Communications, or related field
• 3+ years of experience in a clinical operations or service delivery environment (e.g., healthcare navigation, contact center, or similar frontline operations)
• 3+ years of experience in Learning & Development, training, instructional design, or enablement
• Able to design and deliver training programs using a structured approach (e.g., ADDIE), including