Event Technology Project Manager - Creative Group

Event Technology Project Manager - Creative Group

 

Your Destination

 

This position is a HYBRID role based in Schaumburg, IL

 

Your Expedition (position overview)

Creative Group designs global programs and experiences that reward excellence and inspire people to reach their full
potential – we call it Thrivability. Creative Group is a full-service performance improvement company specializing in
meetings and events, group incentive travel, employee engagement and recognition, sales incentives and channel
loyalty programs. Creative Group serves a client roster of Fortune 500 companies in a broad range of industries. Our
employees reflect our Vision and Core Beliefs in everything we do.
We have a “No excuse” culture, meaning our employees do not justify substandard performance or mistakes with
excuses or by blaming others, but rather we work to find alternative solutions or strategies to overcome obstacles. As
you will see below, one of our Core Beliefs is “Ownership.” Our employees reflect our Vision and Core Beliefs in
everything we do.

• Our Vision: To be the most radically caring people, inspiring people to thrive.
• Our Core Beliefs are:
o HONOR – Building trust and respect requires acting with integrity.
o I choose the hard right, not the easy wrong.
o OWNERSHIP – We believe each individual has the power to create the brand experience.
o I choose my attitude and actions.
o GRIT – To honor our commitments and achieve excellence, we must act with tenacity and resilience.
o I choose to push through.
o HEART – Deep connections and loyalty require engaging others with mutual respect, kindness and
compassion.
o I choose to engage with care.
o COURAGE – In order to grow, we must bravely step into the space of discomfort.
o I choose bravery.
o CURIOSITY – To be our best, we must possess an intense desire to continually learn and seek a deeper
understanding.
o I choose to dig to understand.

This position is responsible for building registration sites in CreativeEDGE, Cvent and the Performance Solution Platform;
build related areas of Cvent as needed; build mobile apps in EventAPP and Cvent’s Hub App and EventMobi; support the
technology on-site; and training others on CreativeEDGE. The individual in this role will also project manage the
registration website builds internally and with the external client to ensure all deadlines are met and provide technology
support to Program Specialists/Registration Managers. Additionally, this position will support builds in other platforms
such as 6Connex, surveys in Survey Monkey and any other platforms potential clients may require and are approved by
Creative Group.

Going the Extra Mile (Responsibilities)

 

Owns the technical component of the program by anticipating the needs of the client, instill confidence that the
platform is in good hands, build rapport with the client and professionally represent the Creative Group Core Values.

Effectively manage the client:
• Participates in ongoing client planning calls.
• Identifies and understands client interests, issues, expectations, and priorities.
• Acknowledges and escalates client and attendee concerns.
• Adheres to Creative Group policies regarding appropriate and professional client interaction.
• Abides by the local laws and culture of the designated program venue.
• Builds mobile apps based on client requirements that encourage client’s future use.
• Provide recommendations based off of experience and using the knowledge gained in each platform.
Technology Management:
• Builds event-related registration websites using proprietary software tools, CreativeEDGE as well as Cvent.
• Builds virtual environments in 6Connex and supports the project from registration until the event dates.
• Builds and manages other technology applications such as, but not limited to, mobile apps.
• Supports mobile apps