Senior Project Manager I

Job Description Summary

Job Description

Accountable for large and comprehensive projects of high complexity and varied scope, across a large, dispersed team. Focuses on the creation of the project vision, developing planning documents and overseeing / managing the implementation, reporting, and performance of the overall projects and programs with the expectation of delivering on time, with excellence, within budget, maximum impact, and to scope. Ensure high quality implementation of Practice Management & Growth Consulting’s Programs and Services, including but not limited to: implementation needs, logistics and coordination, workflows and systematized processes, seamless and quality participant experience, and ensuring coaches and management are equipped and informed.

Responsibilities

• Lead and coordinate across large project or program teams (or multiple small- to medium-sized teams); define the project vision, communicate the necessary outcomes, establish systems and processes to ensure desired outcomes, and provide guidance to achieve these outcomes; coordinate team actions across project activities; coordinate the flow of additional team members on and off the team, as needed; and build the capability of the team through training, coaching, and mentoring.

• Constantly iterate and improve program coordination structure and efforts to ensure we are scaling our efforts and operating with strategic integration and efficiency.

• Lead the coordination and implementation logistics for multiple programs both virtual and in person to ensure high level of execution and consistency across programs.

• Committed to quality participant tracking and participant management using systems, processes, tools and team-established protocols to deliver consistent and high quality experiences.

• Interacts with program participants to ensure ongoing and meaningful support and relationship building.

• Leverages technology and exhibits a process mindset to automate, scale and improve processes.

• Develops and maintains project schedules, prioritizes project tasks

• Liaise between home office and external partners and vendors to execute deliverables, including onsite events, virtual events, or program/participant deliverables and needs.

• Coordinate with speakers, vendors, partners or SMEs to ensure smooth event execution, including scheduling, set up logistics, material coordination and professional correspondence

• Build relationships with wide variety of partners and departments to meet business needs.

• Support continuous program implementation & improvement.

• Create, prepare and deploy program communications and materials

• Ability to manage ongoing implementation and improvement of multiple programs, while developing new projects and programs from a project management and implementation perspective.

• Ability to establish, build and maintain systems that give rise to consistent, scalable outcomes.

• Manage the production of project and workstream plans, ensuring that all activities are identified, are appropriately organized and resourced to deliver project objectives, and comply with the organization's project and program management framework.

• Ensure that risks, issues, dependencies, and constraints are managed appropriately at project level. Where risks or issues threaten delivery of the project, develop and agree on recovery plans.

• Develop and implement stakeholder engagement strategies and plans across the program to identify relevant stakeholders, to create mutually supportive working relationships, and to ensure that each stakeholder has an appropriate share of voice at both project and program levels.

• Develop and manage the delivery of a plan to evaluate and track business benefits and to identify actions needed to maximize them.

• Takes pride in delivering a smooth experience for all involved, and upholding elements of the process that impact many areas of the business.

• Performs other duties and responsibilities as assigned.

Skills

• Ability to work autonomously to execute project vision

• Ability to work in the details while also thinking long-term and holistically about programs, projects, and implementation priorities

• Prioritize components of a project, program, or portfolio work in context with risks, activities, stakeholders, etc. across the life of the project or program. Ability to juggle ongoing implementation needs with longer term planning and projects.

• Leverage firm tools such as AECRM, Eloqua, Tableau, Project Management tools

• Clarifying system interface requ