Technical Insurance Training & Development Associate

Why Jencap? We are one of the largest wholesale insurance intermediaries in the United States with expertise in wholesale brokerage, binding authority, and program management. The common thread woven throughout our success story is our collaborative and driven team of people. Our teams are empowered and work together to find solutions. We have a passion culture – with teamwork, collaboration and a focus on growing individuals and giving them the tools & development opportunities to have a successful career. 

Jencap Partners is comprised of our corporate operations and service teams who support our staff in their commitment to achieve greatness and exceed the expectations of our agency partners. The goal of corporate functions is to provide the necessary infrastructure, expertise, and services that enable our business to thrive, while also contributing to the overall success, efficiency, and sustainability of the organization. We act as partners, aligning support strategies to achieve Jencap’s broader objectives. 

Technical Insurance Training & Development Associate this role will be fully remote: 

The Technical Insurance Training & Development Associate will be responsible for assisting in the design, development, delivery, including facilitation and assessment of training classes for our various in-house programs. These programs focus around our Jencap Educational Enrichment Program (J.E.E.P.)  Jencap Internship Program (JIP) and our Jencap Success Academy Trainee program (JSA), in addition to courses on our LMS.

Responsibilities and Duties

• Assist with the design, delivery, including facilitation and assessment of in-house training classes.
• Can read complex insurance material and create simple presentations that are concise, informative and captures the attendee’s attention.
• As directed, consult with our leaders and other subject matter experts to develop training and performance enhancement solutions.
• Assist to develop and maintain any resource materials that is housed on our internet, intranet and learning management system.
• Utilize adult learning principles to identify appropriate training methodologies and media based on learner styles and preferences, learner location, and course content.
• Evaluate effectiveness of learning programs based on learner feedback, assessment data, quality results, and company performance.
• Creates case studies for our in-house classes and reviews the case studies of our trainees.
• Attend career fairs representing Jencap at these events to engage with potential early career talent applicants.
• Actively lead and participate in project teams as assigned.
• Collaborate with the VP of Technical Training and Development to develop professional goals and career roadmap to learn all faucets of the insurance business.
• Be actively involved with the planning and execution of the Jencap Internship Program and Jencap Success Academy.

Requirements: 

• 5+ Commercial Lines insurance experience required. The willingness to learn all lines of insurance is required.
• 3+ years P&C insurance experience required and good understanding of different insurance lines of business, such as Professional, WC, Transportation.  Experience in the E&S segment preferred.
• 2+ or more years of experience in broker/underwriter role.
• 2+ years of training/instructional design experience preferred.
• Bachelor’s Degree in related field preferred.
• Working knowledge of instructional LMS systems or the ability to learn.
• Excellent communication skills and the ability to create presentations and training using PowerPoint or similar tools.
• Ability to present ideas; Ability to read and comprehend complex materials and create presentations in simple terms.
• General knowledge of MS Office products preferred.
• Working knowledge of multiple learning technologies required, including video conferencing, virtual platforms, use of cameras for streaming preferred.
• General knowledge of adult learning