Staff UX Designer

Strength in Trust 

OneTrust is the trust intelligence cloud platform organizations use to transform trust from an abstract concept into a measurable competitive advantage. Organizations globally use OneTrust to enable the responsible use of data while protecting the privacy rights of individuals, implement and report on their cyber security program, make their social impact goals a reality, and create a speak up culture of trust. Over 14,000 customers use OneTrust's technology, including half of the Global 2,000. OneTrust currently ranks #24 on the Forbes Cloud 100 list of top private cloud companies in the world and employs over 2,000 people in regions across North America, South America, Asia, Europe, and Australia.

The Challenge

As a Staff UX Designer focused on design systems, you will lead and shape complex projects while ensuring consistency, quality, and efficiency in our product design processes. You will collaborate with cross-functional teams to deliver lovable user experiences and build internal and external committees dedicated to design excellence. 

Your Mission

• Inform the product roadmaps, shape project goals, and help define user outcomes aligning with a greater UX vision. 
• Deliver solutions that impact broad areas through the design system. 
• Look for opportunities to help customers inside and outside of the product. 
• Ensure your cross-functional team and others deliver a consistent, thoughtful, and thorough user experience with all the work they release. 
• Present ideas and process improvements at the product All-hands. 
• Recruit and interview candidates. 
• Help assess the team's health. 
• Continually mentor your design team to discuss, collaborate, and define patterns and research practices. 
• Continually contribute to research and analytics best practices and processes. 
• Actively mentor individuals internally and externally to your team to create lovable products. 
• Demonstrate a sense of ownership and accountability for the team's work and outcomes. 
• Craft thoughtful UX writing to support your design solutions. 
• Plan for design system improvements to help our customers accomplish their goals as efficiently and effectively as possible. 
• Meet with customers weekly to know and represent them in the SDLC process. 
• Conduct independent research to understand customer needs and de-risk assumptions.  
• Define your problem space through continuous discovery and exploration, crafting a deep understanding of customer and business needs in your domain.  
• Create Eng-ready design deliverables to build a component library so sprint counterparts can execute features every three weeks.  
• Oversee sprint deliverables so that the intended customer's experience is protected.  
• Advocate and evangelize UX processes across stakeholder touchpoints.  
• Be the primary advocate for the user across the entire product experience helping others understand the customer's voice.  
• Report on design system findings and recommendations to your cross-functional and design teams. 

You Are

• Minimum of 10 years of experience in UX/UI design, with at least 4 years of experience creating B2B products.  
• Significant experience contributing to design systems.
• You are a systems thinker able to use integrative thinking to construct patterns of UX and interaction design across multiple experiences.
• You have a learning mindset. You are intellectually curious and desire to learn and grow your communities continuously. 
• You have mastered qualitative and quantitative collection activities and enjoy sharing your knowledge with other designers. 
• You are passionate about re-imagining an existing product but have also mastered strategic partnership. 
• You have experience with content strategy and platform design 
• You can energize those around you to take calculated risks that help customers. 
• You lead by example. 
• You can share a proven aptitude for UX design and strategy. 
• You are willing to work in collaborative teams to solve problems.  
• You're a clear, concise, and persuasive communicator. 
• You have experience building SaaS products.  
• You have a high degree of visual polish in your UI design and an understanding of communicating detailed interactions with engineers.  
• You have experience working in an agile software development environment. 
• You are loyal to customers and your craft, needing to be involved in customer product decisions from concept to completion.  
• You are driven by understanding user behavior and have experience designing complex experiences.  
• You have exacting standards and constantly upgrade your understanding of design thi