Patient Care Coordinator

CPP Clinics is a leading provider of medical aesthetics services, offering innovative treatments across multiple medspas under the CPP umbrella. We are dedicated to delivering exceptional patient experiences and outstanding results, utilizing advanced technologies and personalized care.

We are seeking a Patient Care Coordinator to support one of our partner clinics, The Larrabee Center for Plastic Surgery for their Kirkland, WA location.

The Larrabee Center for Facial Plastic Surgery is a state of the art, fast paced full-service facial plastic surgery and Medical Spa Practice featuring a broad spectrum of cosmetic and reconstructive procedures with a wide range of surgical and non-invasive treatments.

The primary role of this position is to manage scheduling client appointments, greet clients when they arrive and have knowledge of the services performed.

The ideal candidate will have superb patient care disposition, excellent communication skills, and is well-spoken and articulate.  He/she must have flexibility in scheduling, strong analytical decision-making skills, is extremely outgoing and friendly, able to multitask, be a team player, must be comfortable with basic computer/software knowledge, have high integrity and is a quick learner with the desire to grow.

Responsibilities:

• Greets and check-in patients upon arrival
• Gather requisite patient information and place in chart and enter in computer
• Check patients out and collect all fees as required
• Answer incoming phone calls, retrieve messages from voicemail, schedule appointments, record complete messages and direct callers to the appropriate personnel
• Ensure retail products are consistently stocked and well-organized.
• Assist with light housekeeping duties, including laundry and maintaining cleanliness as needed.
• Ensure comfort of patients in waiting room and cleanliness throughout the office 

Qualifications:

• Knowledge of medical terminology, cosmetic procedures, and skincare products
• 2 Year Experience in a medical office or medical spa setting
• Experience answering phones in a medical office environment
• Excellent communication, organizational, and management skills
• Must have proficient computer and typing skills