ABOUT ALLIANCE COLLEGE-READY PUBLIC SCHOOLS

Alliance College-Ready Public Schools is one of the largest and most successful nonprofit public charter school networks in the nation, operating 26 high-performing, middle and high schools that educate nearly 13,000 scholars who make up the heart of Los Angeles’ Latinx, Black, and recent immigrant communities. Alliance schools have been recognized as among the best in the nation by U.S. News & World Report, Newsweek, the U.S. Department of Education, and the California Department of Education. Since opening our first school in 2004, 95% of Alliance scholars have graduated from high school. We strive to uplift our scholars and their communities by fostering unparalleled educational opportunities that encourage scholarly thought, resilient learning, powerful communication, mind-body wellness, and community advocacy. To learn more, visit www.LAalliance.org.

ROLE SUMMARY

Alliance College-Ready Public Schools is seeking a Manager, Information Technology (Network & Systems Administrator) to support and maintain network and server infrastructure across our schools and Home Office. This role will primarily work remotely, providing high-level IT support and guidance to Junior Network Administrators while ensuring overall system stability and security. Travel to school sites will be required for projects and on-site support. Attendance at weekly team meetings and monthly Home Office meetings is also required.

ESSENTIAL RESPONSIBILITIES  

• Oversee and maintain network and server infrastructure, including firewalls, routers, switches, access points, servers, network monitoring, and backup systems.

• Provide remote and on-site support to resolve escalated IT issues, ensuring minimal downtime.

• Support Junior Network Administrators with troubleshooting, maintenance, and network optimization.

• Manage Active Directory, Group Policy, and cloud-based services such as Google Workspace.

• Implement and maintain cybersecurity best practices, including monitoring for potential threats.

• Conduct regular network and system audits to identify performance improvements and security enhancements.

• Assist in the planning and execution of IT projects, including system upgrades, deployments, and migrations.

• Maintain documentation of network and system configurations, troubleshooting procedures, and IT policies.

• Support integrations with Alliance’s data & technology systems, including Alliance’s student information system (PowerSchool).

• Coordinate with vendors and service providers for IT-related purchases and support.

• Travel to school sites as needed for special projects and on-site troubleshooting.

• Collaborate with other Home Office IT staff to provide timely resolution of Information Technology tickets.

• Provide technical support to users regarding hardware, software, and network-related problems.

• Collaborate with the Director, Information Technology to ensure proper maintenance of hardware, software, and other technical equipment (DVRs, PBX/VoIP phones, printers, etc.).

THE IDEAL CANDIDATES WILL HAVE

• Commitment to Alliance’s core beliefs and educational philosophy.

• Strong problem-solving skills and the ability to work independently in a remote environment.

• Excellent communication skills and a customer-service mindset.

• Experience managing enterprise-level IT infrastructure, including Cisco networking equipment.

• Knowledge of BGP and EIGRP routing protocols.

• Experience with switching protocols, including Spanning Tree Protocol (STP), Port-Channel, VLAN, and Voice-VLAN.

• Familiarity with Microsoft Active Directory, Group Policy, and cloud-based solutions.

• Knowledge of Mac systems and Google platforms.

• Understanding of cybersecurity best practices and tools.

• Ability to support and mentor junior IT staff.

• Reliable transportation for school site visits.

• Knowledge of PowerSchool is a plus.

• <