Senior Site Reliability Engineer, Cloud Infrastructure (Eng4)

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

As a Site Reliability Engineer (SRE), you will be part of the SRE team within the CONNECT OpTek team. Our team is responsible for development and support of multiple tools and applications used by Comcast field technicians to diagnose and troubleshoot issues within the Comcast nation-wide network.

The SRE team is responsible for maintaining the existing systems, deploying new cloud environments, supporting our development teams, and implementing innovative solutions. You will work alongside software developers, testers, and project managers.

Job Description

Job Summary:

Your responsibilities will span the entire product life cycle, from requirements gathering, to development, to deployment, and operations support. You will be responsible for several things, including:

• Providing Infrastructure as Code solutions for a small cohesive group within Comcast
• Using Terraform to configure AWS Infrastructure, Kubernetes cluster provisioning and application provisioning
• Working with and supporting developers to help maintain/define best practices
• Configuring, watching, tuning and responding to monitoring events
• Supporting an on-call rotation with the SRE team
• Maintaining and improving CI/CD pipelines using Concourse and GoCD
• Supporting corporate initiatives (e.g., security hardening)
• Having a good time learning and working with the people on the team

As a senior engineer, you will provide technical leadership for your team including mentorship to less experienced engineers. You will take into consideration the needs of the business, operations teams, as well as the engineering team, when identifying prioritization of tasking for the team.

Core Responsibilities:

• Develops solutions to a wide range of difficult applications, problems or procedures
• Interprets internal/external business issues and recommends complete solutions based on best practices and proven technologies
• Works with other members of cross-functional teams, third party vendors, and company product managers and marketing teams to deliver quality products in a timely fashion that meet defined requirements
• Provides technical leadership and mentorship
• Is diligent about recording/documenting development and production support activities and tasks in our ticketing tool
• Ensures that project requests are properly accepted into the SRE engineering team, are worked in a timely and efficient manner, are of high quality, and smoothly follow the DevOps life cycle – continuous innovation, feedback, and improvement
• Deploy new systems and software and conduct appropriate testing to ensure successful deployment. Determine the necessary test coverage and plans as part of the deployment strategy
• Other duties and responsibilities as assigned
• Occasional on-call support is required

Preferred Qualifications

• Experience with Cloud Providers and configuring Infrastructure
  Scripting experience with bash and python 3
• Experience troubleshooting applications and networking (Java, Angular, VPC’s Firewalls etc)
• AWS
• Kubernetes
• Terraform
• Scripting (bash/Python)
• Ansible
• Concourse/GoCD
• Docker
• Monitoring systems (Prometheus/AlertManager/Grafana)
• Git
• Experience with CM Tools (ie Terraform and Ansible)
• Experience with CI/CD Tools
• Understanding of, and experience with, distributed systems and how the pieces fit together.
• ECS/ECR
   

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities