Senior Manager, Veeva Vault Admin / Config / Release Lead Quality

At Genmab, we are dedicated to building extra[not]ordinary® futures, together, by developing antibody products and groundbreaking, knock-your-socks-off KYSO antibody medicines® that change lives and the future of cancer treatment and serious diseases. We strive to create, champion and maintain a global workplace where individuals’ unique contributions are valued and drive innovative solutions to meet the needs of our patients, care partners, families and employees.

Our people are compassionate, candid, and purposeful, and our business is innovative and rooted in science. We believe that being proudly authentic and determined to be our best is essential to fulfilling our purpose. Yes, our work is incredibly serious and impactful, but we have big ambitions, bring a ton of care to pursuing them, and have a lot of fun while doing so.

Does this inspire you and feel like a fit? Then we would love to have you join us!

Org/Team: DD&AI Digital Solutions Hub

The Role

Be the hands-on executor for administration, configuration delivery, and release execution in the assigned domain (Quality). Deliver stable operations and predictable releases within the platform standards. Contribute to resilience through cross-cover and knowledge sharing (especially supporting ramp-up across domains).

Key accountabilities

• Run operations (BAU): Admin/access governance execution, vault hygiene, incident/request handling in collaboration with Service Desk and external MS (2nd level).

• Configuration delivery (change): Implement approved configuration changes, maintain configuration specifications, contribute to impact assessments, and ensure traceability.

• Release execution: Drive release readiness activities, deployment lists, cutover coordination, and hypercare for the domain’s cadence.

• Documentation completeness: Ensure the required documentation/evidence is complete and linked for each change (e.g., Change Control record, config spec, deployment list/cutover steps, and linked UAT evidence produced/approved by spokes).

Core responsibilities

• Execute configurations in line with design authority decisions and standards; flag exceptions early.

• Prepare and maintain configuration documentation and operational runbooks; keep environments “clean and consistent”.

• Coordinate with the spoke Product Lead on UAT readiness/timing (spoke owns UAT scripts/execution/approval).

• Direct external execution where appropriate:

  • external MS: documented execution + evidence compilation + 2nd level ops (under hub direction)

  • Veeva MS: only pre-approved “no-doc” catalog tasks

  • Veeva PS: projects/integrations under Platform Owner governance

• Support cross-training: share patterns/runbooks and provide backup coverage for key release activities

Success measures (6–12 months)

• Reliable releases with complete documentation packs (no “documentation debt”)

• Improved operational stability (fewer repeat incidents, faster resolution of recurring issues)

• Reduced lead time for standard change types

• Demonstrated cross-cover readiness (runbooks + ability to support critical release steps)

Explicitly out of scope (to avoid overlap)

• Owning business roadmap or final prioritization

• Owning URS/business requirements authoring (spoke-owned)

• Owning business validation approvals (risk/UAT approval)

Requirements

• Bachelor’s or Master’s degree in Life Sciences, Engineering, Quality, or IT (Veeva/Agile certifications is a plus)

• 5–7+ years of experience with Veeva Vault (ideally Veeva Quality) in a GxP life-sciences environment

• Proven ability to act as Product Owner/Business Partner for digital quality systems, defining roadmaps and prioritizing backlogs

• Experience collaborating with QA, Manufacturing, Supply Chain, and IT/Digital in matrixed global organizations

• Hands-on skills in Vault configuration (metadata, lifecycles, document types, security roles, vocabularies)

• Skilled in requirements gathering, URS writing, functional specs, and facilitating cross-functional design workshops

• Ability to lead UAT, perform impact assessments, and support compliant release/change processes

• Track record identifying and delivering automation/simplification opportunities (templates, metadata, AI-assisted search)

• Strong communication and change management skills, including training creation and driving user adoption

About You