Account Manager, Digital Content

Account Manager, Digital Content 

 

ON BOARD EXPERIENTIAL MARKETING  

On Board Experiential (OBE) is an award-winning, full-service, experience-led agency that creates meaningful brand experiences worldwide. We work out of our homes and physical offices in San Francisco, Los Angeles, and NYC, or wherever our adventures take us! Our clients include Nike, Meta, JPMorganChase, The Infatuation, Stripe, and OpenAI, to name a few. We know, "Cool, cool, but what’s it like to work at OBE?" We thought you'd never ask. Event Marketer has recognized OBE as one of the best places to work in events and well, we couldn't agree more. 

  

The most important part of our business is our people. They are hardworking, brave and make magic happen on the regular. But under each majestic exterior is a human deserving of a healthy work-life balance. That’s why we believe in recovery days, happy hours, friendly but competitive fitness challenges and company offsites. 

  

We conduct open meetings to facilitate discussions that heal, inspire, and bring us closer. We encourage each other to bring our whole selves to work. We want to hear about your lived experiences and unique perspectives. We don't just want you to be unapologetically you: it's part of the job description. 

 

SUMMARY OF POSITION 

Supports projects from planning through delivery. Liaises between project members, cross-functional teams, external vendors, and other stakeholders to ensure digital content deliverables are met. Utilizes appropriate tools to manage project timelines, tasks, milestones, and deadlines. Works with Digital Project Manager to communicate schedule and changes to all stakeholders.  Prepares agendas, meeting notes, and project summaries. Works with Digital Project Manager to monitor task completion status to identify at risk project tasks and  communicate at risk tasks to stakeholders.  

 

Digital Content

• Digital Content Management – lead on the curation and trafficking of digital content related to website and email content within OBE’s scope 

• Digital Liaison - Serve as the day-to-day Digital Liaison to client for select digital products, managing communications related to digital content deliverables 

• Support Digital Project Manager in escalating relevant timeline, scope, and technical considerations to stakeholders 

• Email Management Lead – Lead on all participant-facing emails through email content template creation, distribution list cultivation, data refinement, and scheduling send 

• Digital Content Liaison – Represent the account team as the digital content liaison between project members, cross-functional teams, external vendors, and other stakeholders to ensure digital content deliverables are met. 

• Support in translating client needs, content, and feedback into clear, actionable items for the Digital Project Manager. 

• Website and Email Marketing – Support the Digital Project Manager in the creation of marketing templates for email marketing and project websites around approved strategy and  content alignment. 

• Social Marketing Support – Support the social marketing initiatives for projects, as assigned by project 

 

Client & Account Leadership 

• Act as a primary point of contact for internal teams, building strong, trusted relationships. 

• Partner with teams to understand business objectives and identify opportunities to deliver measurable results. 

• Guide development of experiential tactical plans for IRL and/or virtual programs in collaboration with Strategy, Creative, Production, Tech, Digital, and Social teams. 

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