Staff Site Reliability Engineer

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

     

JOB DESCRIPTION:

Staff Site Reliability Engineer

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year
• An excellent retirement savings plan with high employer contribution
• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

Staff Site Reliability Engineer

As senior member of Site Reliability Engineering, you will play a critical role in establishing and executing a site reliability strategy for the Heart Failure Division Medical Device Mobile and Cloud Digital Software portfolio (both Class II and Class III). You will partner with and influences our Architecture and Engineering teams in delivering highly resilient software solutions for our customers.

You will be responsible for implementing SRE improvement processes, procedures and influencing change within the organization. You will need a strong software engineering background in a highly secured environment and have DevOps or formal test automation, load testing or SRE experience. You will need extensive technical knowledge in the development, delivery, and implementation of highly complex and critical software systems. Expertise in the value and principles of SRE (SLI/SLO, Error Budgets, Toil, Observability, Release Engineering) is critical for success in this role. You will have demonstrated the ability to develop, communicate and execute your vision resulting in the adoption of practices and tooling that will help strengthen our position as the premier leader in the Heart Failure business.

MAIN RESPONSIBILITIES

• Develop and enable a culture of SRE in our software development, delivery and operational practices.
• Implement a comprehensive SRE strategy and roadmap in partnership with the HF Digital team.
• Identify critical KPI’s and Metrics and execute on the SRE roadmap.
• Help software engineering teams and business stakeholders establish and evolve reliability goals and measure progress against those goals using SLIs/SLOs
• Automates manual processes via scripting and/or tools. Create automated regression & sustaining test suite and manage continuous execution of the tests.
• Works closely with Development, Network, Infrastructure and Requirements team on critical issues by evaluating the problem, proposing and implementing resolutions and partnering with other teams as needed for the resolution.
• Evaluate the current tiers of service of our applications, reliability standards and practices to define steps to continuously improve on them.
• Participate in blameless postmortems on critical incidents and help teams use their learnings to better predict, detect and prevent future issues.
• Experience with building robust continuous integration and continuous delivery (CI/CD) pipelines using the tools on-premises as well as on cloud.
• Partner with the customer support team for rapid resolution of issues
• Evaluate and monitor social signals for site reliability. Monitor app store comments and other social channels.
• Build a practice of rapid detection and root cause determination while keeping stakeholders informed.

QUALIFICATIONS

Education

Bachelor's Degree

• In a computer science, Information