Senior Director Solutions Design

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Job Description:

Summary
The Senior Director Solutions Design is an essential leadership role that is aligned by either industry verticals or by design discipline and leads the overall new business pursuit team and process.

The incumbent will manage and lead a group of pursuit team members to help successfully lead the pursuit from start to finish throughout the various stages of the pursuit all the way through successful transition during startup. He/She will lead and manage a group of team members.  They will align with the Sales and Operational leadership team to help shape the win strategy & organize the right resources to successful win new business.  The incumbent will develop overall pursuit response strategy and how to respond to the client and will develop, mentor & advise SD team members on modeling and design techniques to create, re-design, or optimize logistics networks.  He/She will have deep expertise by industry vertical and across solution design disciplines (Transportation, Warehousing & Network Design) and act as a strategic thinker and customer-focused leader. They will effectively communicate the design and solution to internal stakeholders & the client using advance analytical techniques and concepts to understand the business.  

Ryder's Solution Design (SD) associates are responsible to support the growth of our Supply Chain Solutions & Dedicated Transportation Solution offerings by developing, designing and winning new business through: - Designing solutions that deliver financial value to our Customers - Demonstrating an understanding of our Customer's business - Providing feasible designs that are aligned with our Customer's needs - Helping the pursuit team with shaping wins plans consistent with our solution design - Providing sustainable designs that are aligned with Ryder's operational & technical capabilities - Writing and delivering a compelling proposal that influences the customer decision to select Ryder - Support awarded business throughout the startup process, successfully transitioning design and proposal assumptions to Operations and SCE CI resources through the Customer Due Diligence process.

Essential Functions

• Support the bid submission process by reviewing RFP documents, understand objectives, develop questions to clarify gaps and develop initial hypothesis specific to a specific solution design that solves our customer's needs & delivers unique value

• Meet frequently with customers and cross-functional bid response team.

• Support technical review presentations and design validation meetings

• Lead consulting projects that involve understanding customers’ pain-points developing and presenting solutions

• Data validation, cleansing, profiling, baseline development & defining scenarios to model

• Develop and improve engineering tools and methodologies to ensure industry best practices

Additional Responsibilities

• Coaching of Solution Design team to effectively lead cross-functional teams in the design of customized supply chain solutions, and the articulation of the solution, value proposition and differentiators associated with each solution. Maintain & execute formal onboarding and training programs for direct reports, indirect reports, business development team (sales), and additional functional team members as needed. Employee development and succession planning

• Drive continuous improvement initiatives and facilitate collaborative planning across functional teams to improve sales effectiveness. Areas of focus to include sales pursuit process, sales and solution design training, solution development, sales operations discipline, go-to-market planning, product development, competitive market analysis, and corporate strategy alignment

Skills and Abilities

• Superb data organization and cleansing skills

• Exhibit advanced skills and concepts using design applications, tools, techniques, and methodologies to analyze and design complex transportation and warehousing networks

• Familiarity in simulation tools, transportation & warehouse management systems, ERPs, Automation, MHE, Visibility Tools, and industry leading technologies

• Ability to influence the project teams by using facts, statistics, and analytics

• Comprehend complex supply chain and transportation solutions and segment design processes into manageable elements and process steps

• Excellent verbal, written and presentation skills,