Service Delivery Center Analyst - Financial Services Organization - Testing

EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.  At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.  

Service Delivery Center, Quality Assurance Analyst, Testing: Primary location for this role is in NC

 

EY is the only professional services firm with a separate business unit (“FSO”) that is dedicated to the financial services marketplace. Our FSO teams have been at the forefront of every event that has reshaped and redefined the financial services industry.  This practice also has several Service Delivery Centers that are made up of high-performing US-based resources who work closely with our experienced client serving professionals to deliver project-based work and managed services to our US-based Financial Services clients.  If you have a passion for rallying together to solve the most complex challenges in the financial services industry, come join our dynamic FSO team!

 

The Opportunity

You’ll be a part of a very collegiate environment that promotes diversity of opinions and helps in collaboration.  Together, we will help our clients on IT Quality Transformation & Application Test Delivery, drive transformational change the way the client delivers application testing services in its organization. 

 

Your Key Responsibilities

Everything you’ll do will come back to providing exceptional testing subject matter expertise and solving complex problems that make a difference for our clients.  You will work in our testing organization and will be responsible for delivery of quality-assured applications to production.  You will be involved in interpreting business and technical requirements and executing testing activities across the testing organization for a given customer portfolio.

 

Skills and attributes for success

• Working with clients to drive transformational change in the way they deliver application testing services in their organizations
• Planning, implementing and quality assurance for large complex testing projects
• Teaming with business organizations to facilitate User Acceptance Testing (UAT)
• Coaching teams members with a goal of fostering an innovative and inclusive team-oriented work environment
• Sharing your knowledge and developing engagement tools and enablers to build capability for the practice
• Developing client relationships across multiple levels and support sales efforts

 

To qualify, you must have

• Bachelor's degree in Computer Science, Engineering, Accounting, Finance or a related field and approximately 1 year of relevant work experience in quality assurance and testing methodologies
• Proficient with test management software, including Quality Center and Application Lifecycle Management (ALM), QuickTest Professional and Selenium, and LoadRunner

 

Ideally, you’ll also have

• Approximately 1 year of financial services experience, including, prior consulting experience
• Relevant industry certification such as, CISSP, CISM, CISA, CBCP, ITIL, PMP or other specialized IT certifications
• International Software Testing Qualifications Board, ALM and Agile certifications
• A “go-getter” attitude, passion to constantly learn, improve and perform at the highest level

 

What we look for

We’re interested in leaders with a genuine creative vision and the confidence to make it happen. You can expect plenty of autonomy and variety in this role, so you’ll also need the ability to be nimble, take initiative and seek out opportunities to improve our current relationships and prioritize participation in practice initiatives that will generate a long term pipeline of sales for the firm. If you’re serious about progressing and ready to take on some of our clients’ most complex issues, this role is for you.

What working at EY offers

 

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, both pension and 401(k) plans, a minimum of 15 days of vacation plus ten observed holidays and three paid personal days, and a range of programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

• A collaborative environment where everyone works together to create a better working world
• Excellent training and development prospects