Senior Vice President, Head of Direct Sales

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive.   We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One. 

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other. 

Job Description

About Elavon

Elavon, a wholly owned subsidiary of U.S. Bank, is a global leader in payment processing and merchant services. We empower businesses of all sizes to accept payments securely and efficiently, with tailored solutions across verticals including healthcare, retail, hospitality, and professional services.

Position Overview

We are seeking a strategic and results-driven Senior Vice President, Head of Direct Sales to lead Elavon’s direct merchant acquisition strategy. This executive role will oversee a national team of sales professionals, drive vertical-focused growth, and optimize go-to-market execution across high-potential geographies. The ideal candidate will bring deep expertise in payments, a passion for innovation, and a proven ability to lead high-performing teams.

Key Responsibilities

• Develop and execute a comprehensive direct sales strategy focused on vertical specialties and geographic expansion.
• Lead, mentor, and grow a high-performing direct sales force, fostering a culture of accountability, collaboration, and excellence.
• Build and maintain strong relationships with SMB clients and internal stakeholders to align sales efforts with product, marketing, and support functions.
• Capitalize on market opportunities, including redeployment of resources from legacy partnerships, to expand Elavon’s footprint.
• Champion adoption of new tools, marketing assets, and enablement platforms to enhance seller effectiveness and customer experience.
• Establish KPIs and reporting frameworks to monitor sales performance and ensure ROI.
• Drive increased win rates and customer production across verticals, targeting 45+ new customers per sales FTE annually.
• Provide regular updates to Elavon and U.S. Bank leadership on sales performance, market trends, and strategic initiatives.

Qualifications

Required:

• 15+ years of progressive sales experience, including 5+ years in SMB-focused leadership roles.
• Proven success in developing and executing sales strategies that drive measurable growth.
• Experience in payments, financial services, or technology solutions relevant to SMB clients.
• Bachelor’s degree in Business, Finance, Marketing, or related field.
• Strong executive presence and ability to influence across all levels of the organization.

Preferred:

• MBA or advanced degree.
• Deep understanding of integrated payments and merchant services.
• Experience with verticalized go-to-market strategies and direct distribution models.
• High aptitude in decision-making, problem-solving, and navigating complex organizational structures.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and pare