Outpatient Infusion Scheduling and Liaison Coordinator

Cabell Huntington Hospital is seeking a full-time Scheduling and Liaison Coordinator for our Outpatient Infusion Department. 

 

The purpose of the Scheduling and Liaison Coordinator is to assure patients are efficiently pre-certified and scheduled for outpatient infusion services in a timely manner. Facilitates and eliminates barriers for the patients that are referred to the outpatient infusion services. Serves as a communicator and a non-direct patient care resource once the patient arrives to the facility.

 

Responsibilities include:

1. Preauthorization of OPI infusions and medications that will be administered
2. Calling patients to obtain accurate insurance information
3. Calling insurance companies to obtain pre-authorizations
4. Calling physician offices as needed to obtain documented orders and medical necessity documentation
5. Schedule patients once pre-authorization is approved
6. Answering phones
7. Serve as a patient liaison during patient visit
8. Assist the nurses as needed with non-direct patient care duties

Qualifications

• High School diploma or equivalent required. 
• Junior College/Technical School required. 
• Medical Assistant Certification preferred. 
• One year of position-related experince required. 

  • The kind of position-related experience includes: Computer Skills related to learning the use of different software.