Financial Crimes Manager

Flex is building a finance super app for premium business owners — reimagining every single aspect of the financial workflow and financial services for any entrepreneur. The company has grown revenue 25x+ since publicly launching in September 2023 and is on track to achieve profitability by late 2025. Flex is focused on mid-market businesses ($3 - $100M revenue) that are largely overlooked by existing fintech solutions and reliant on slow and outdated regional banks.  We are targeting a ~$1T revenue opportunity that is largely up for grabs.
Flex is a fully remote company and this role can be performed from anywhere.
🕺About the Role
As Flex’s Sr. Manager - Financial Crimes Compliance, you will be at the forefront of building and scaling our financial crime risk management capabilities as we continue rapid growth. Reporting to Flex’s AML Officer, you will help shape and execute our strategy across AML/BSA, sanctions, KYC/CIP, transaction monitoring, and fraud risk management. This is a hands-on role for someone who can think strategically while also rolling up their sleeves to operationalize programs, design controls, analyze data, and lead investigations.
You will help build and mature Flex’s financial crime prevention framework, including designing monitoring and screening capabilities, developing program documentation and governance, identifying emerging risks, and partnering across the business to embed practical, effective controls. This role requires curiosity, ownership, and the ability to balance regulatory expectations with real-world execution in a fast-moving fintech environment.

✅What You’ll Do

• Partner with product, risk, operations, engineering, and business teams to develop, implement, and refine policies, controls, and workflows across AML/BSA, Sanctions/OFAC, CIP/KYC, CDD/EDD, transaction monitoring, and fraud.
• Build and enhance transaction monitoring and fraud detection capabilities, including rules, thresholds, typology development, alert handling procedures, QA, and documentation to support regulatory expectations and operational efficiency.
• Lead the design and oversight of internal and vendor-based screening/monitoring tools (KYC, sanctions, transaction monitoring, fraud tools), ensuring effective tuning, governance, change management, and continuous improvement.
• Analyze trends across AML alerts, suspicious activity, account behavior, fraud attempts, chargebacks, and transactional anomalies to identify emerging threats, recommend remediations, and drive control enhancements.
• Stand up and refine fraud response processes including case handling, escalation protocols, and cross-functional incident response collaboration.
• Manage and prioritize projects across financial crimes scope, establishing operational cadence and driving coordination between technical, legal, data, and operations stakeholders.
• Track regulatory, legal, and industry developments related to BSA/AML, KYC, OFAC, fintech financial crime, and fraud; translate requirements into practical program updates and business guidance.
• Support the BSA Officer in evolving Flex’s Financial Crimes Program, including policy documentation, risk assessments, governance reporting, and annual program reviews.
• Develop and deliver training programs supporting AML, sanctions, fraud awareness, transaction monitoring, and financial crime obligations across the organization.
• Perform periodic assessments and thematic risk reviews to identify gaps, vulnerabilities, and control performance opportunities; propose targeted enhancements.
• Serve as a key advisor to stakeholders across the company on AML, sanctions, KYC, and fraud risk matters; escalate issues appropriately and with clarity.
• Support internal audits, bank partner reviews, and regulatory examinations, and coordinate remediation efforts where findings arise.
• Design and maintain reporting and dashboards communicating program performance, key risk indicators, trends, and outcomes to senior leadership and partners.

⚡️What Makes You a Great Fit

• You thrive in environments where the answer isn’t handed to you—you help create it.
• You’re part detective, part builder, and part problem-solver, and you like digging until the real story reveals itself.
• You understand that great financial crime programs don’t just check boxes—they enable responsible growth and protect customers and the business.
• You bias toward action, take ownership, and don’t wait for someone else to fix it.
• You bring clarity, calm judgment, and accountability to complex and high-stakes situations.
• You communicate directly, collaborate well, and know how to balance strong controls with business practicality.

👀What We’re Looking For