Professional, Account Based Marketing

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Communications Specialist & Graphic Designer

Job Summary

The Communications Specialist & Graphic Designer plays a critical role in enhancing JLL's regional and global communication effectiveness through strategic visual storytelling and multimedia content creation. Reporting to the Global Director of Marketing & Communications, this position focuses on developing compelling visual communications that drive employee engagement, supporting business objectives across the Americas region with global project exposure, and is passionate about collaboration and teamwork.

This role combines traditional communications responsibilities (60-70%) with specialized graphic design and video/motion graphics work (30-40%), requiring a creative professional eager to grow their expertise in project management, audience analysis, storytelling, and client-focused communication strategies. You will work as part of a collaborative team of 3 while supporting a global team of 700+ professionals and FMCG Fortune 500 client.

What We're Looking For:

• Growth Mindset: Eager to develop skills in project management, audience analysis, strategic storytelling, and client communication

• Creative Problem Solver: Ability to transform complex information into engaging visual narratives

• Collaborative Team Player: Works effectively within a global team of 3 and supports broader organization of 700+ professionals

• Technology Enthusiast: Comfortable learning new tools and platforms to enhance communication effectiveness

• Detail-Oriented: Delivers high-quality work consistently while managing multiple priorities

• Client-Focused: Passionate about creating memorable experiences for clients and internal teams

• Adaptable: Thrives in a fast-paced environment with changing priorities and global project exposure

Key Responsibilities:

Communications & Content Creation (60-70%)

• Work within the Marketing & Comms team to partner with internal account teams and stakeholders to develop and execute strategic communication initiatives that tell their stories, commercialize their work, share their ideas, and align with JLL's vision, mission, and brand positioning

• Create and maintain professional communication materials including (but not limited to) presentations, signage, PowerPoint templates, newsletters, executive communications, annual report, and business reviews

• Collaborate with the European Marketing & Communications Manager to ensure consistent global messaging and branding

• Manage email marketing campaigns and maintain SharePoint communication channels

Graphic Design & Video Production (30-40%)

• Design and produce engaging visual content including graphics, motion graphics, and video content for various internal and external communications

• Create multimedia storytelling content that enhances employee engagement and communicates complex information effectively

• Develop and maintain visual brand consistency across all communication platforms

• Utilize advanced Adobe Creative Suite, After Effects, and PowerPoint to create professional deliverables

• Enhance deliverables through creative design to increase engagement and storytelling through visuals

Process Improvement & Collaboration

• Drive communication process efficiencies and identify opportunities for enhancement

• Stay current with communication technology trends and tools to optimize team effectiveness

• Build relationships with internal stakeholders to support achieving highest customer satisfaction ratings

• Share best practices with peer teams across JLL's global organization

• Help manage and coordinate meetings and events for account team as needed

• Maintain standard templates for communication tools used by the team

Qualifications Required:

• Bachelor's degree in Communications, Marketing, Graphic