Senior Program Coordinator- Behavioral Health

*** Senior Program Coordinator- Behavioral Health***

Join our Behavioral Health team as a Senior Program Coordinator and play a key role in advancing patient-centered care across our community. In this position, you’ll lead program initiatives, collaborate with interdisciplinary teams, and help drive meaningful outcomes for individuals facing behavioral health challenges. We’re looking for a highly organized, mission-driven professional who thrives in a fast-paced environment, values teamwork, and is passionate about improving access, quality, and coordination of care. If you’re ready to make a tangible impact while growing your career, we’d love to connect.  

We offer career growth opportunities, a comprehensive benefits package, and competitive pay based on level of education and experience. 

Apply today and grow your career with a team that truly values you. 

Location:

• 625 Eden Park Drive  

Work Schedule: 

• Full-Time (80 hours bi-weekly) 

Incentives & Benefits: 

In addition to a comprehensive benefits package—including medical, dental, vision, paid time off, retirement plans, and tuition reimbursement—this role offers competitive pay based on education level and experience. Please view our benefits page https://careers.trihealth.com/what-we-offer/benefits  

Job Requirements:
Bachelor's Degree in Business Engineering, Physical or Life Science, Medical, Nursing or Allied Health field (Required) 
Master's Degree in Healthcare Administration (Preferred)
5 - 7 years professional experience in healthcare, business, operations, or consulting (Preferred)
Program Management - Advanced level of expertise and professionalism in spreadsheet, word processing, presentation, process flow mapping, and project management software required. Project planning rigor including defining project scope, creating charters and work plans. Supports implementation with operational owners, including evaluation, tracking progress against timelines, identifying/ resolving barriers, and recommending adjustments while creatively engaging project teams and internal customers. 
Process Development – Specifically using the EMR and Office 365 is critical in this role. It is expected that this team member knows how to monitor performance after a process is implemented using data analysis and provide operational input. 
Change Management and Process Improvement - This position is expected to know and apply tools and techniques in process improvement (Lean, Six-Sigma, IHI Improvement Model, etc.), standard project management rigor, organizational development, and change management. Serves as facilitator, mentor, coach, and technical resource for process improvement events (Value Stream Mapping, Time Studies, Rapid Improvement/Kaizen events, etc.). Identifies Process Improvement knowledge gaps within project teams, creates and conducts training in Lean principles, methods, and tools, as needed, in the appropriate format for the situation. Analyzes assigned areas of operations for potential improvement opportunities associated with quality, safety, flow, inventory control, standardization, line balance and level loading of work. 
Data Analysis - Identifies appropriate metrics for a given process/project. Assists in the establishment of operational performance measurements and the monitoring of trends in key performance indicators to evaluate efficiency, effectiveness, quality, safety, cost, etc. using information systems data when available and developing data collection systems, tools and methods when needed. Identifies and overcomes barriers and risks that prohibit timely project completion and success. Is able to escalate issues, if needed, for resolution. Excels in data and information visualization through the creation of tables, graphs, and other infographics. 
Interpersonal: Positively interacts with TriHealth team member