Sr Mgr Change & Business Adoption (US)

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

Strategy & Corporate Development

Job Sub Function:

Change Management

Job Category:

Professional

All Job Posting Locations:

Titusville, New Jersey, United States of America

Job Description:

Johnson & Johnson is currently recruiting for a Senior Manager, Change & Business Adoption to be based out of any J&J IM office EMEA or the US including Zug, CH, Antwerp, BE, Latina, IT, or Titusville, NJ. 

Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):

Switzerland- R-039850

Belgium & Italy- Requisition Number: R-025014

Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.

Johnson & Johnson Innovative Medicine is seeking a high-impact Senior Manager to lead Change & Business Adoption efforts within the Finance pillar of the global Transcend transformation program. This role is central to enabling the successful implementation of new systems, processes, and ways of working across the Finance function, while ensuring alignment with broader enterprise transformation goals. 

As a senior leader within the Transcend team, you will serve as the functional change lead for Finance and collaborate extensively across other process areas (e.g., Plan/Source, Make, Deliver, R&D, Commercial, Advanced Therapies). You will be accountable for driving end-to-end change impact assessments, shaping adoption strategies, and enabling readiness across global teams. Your work will directly influence how Finance integrates into a harmonized ERP landscape and how foundational data, roles, and processes evolve to support business agility and compliance. 

This role requires a strategic mindset, strong business acumen, and the ability to lead through complexity. You will engage with senior stakeholders, guide cross-functional teams, and ensure that change is not only implemented—but adopted, sustained, and measured. 

Key Responsibilities: 

• Own and drive the global Finance change and adoption strategy, ensuring alignment with enterprise transformation objectives and delivering measurable business outcomes and value realization objectives across the end-to-end (E2E) process landscape. 

• Own the development and validation of global change artifacts—including personas, user journeys, pain points, change impact assessments, and experience/value identification—through facilitation of workshops and stakeholder engagements across Finance and adjacent functions (e.g., Plan/Source, Make, Deliver, Commercial, R&D). 

• Drive the creation of a compelling change narrative that connects Finance transformation to business outcomes, enabling effective communication and stakeholder alignment across all levels of the organization. 

• Establish and monitor key performance indicators (KPIs) for Finance-related change and adoption activities, leveraging global frameworks and methodologies to ensure consistency, transparency, and accountability. 

• Collaborate closely with PMO, Site Enablement, and Process Design teams to develop and implement robust business readiness plans that support successful ERP platform migration and process harmonization. 

• Identify and communicate training needs tied to Finance process changes and system impacts; partner with training and communications teams to ensure targeted enablement and adoption support. 

• Coordinate across workstream leads and business adoption peers to share critical insights, track progress against adoption targets, and ensure alignment of change activities across the transformation ecosystem. 

• Challenge legacy p