Senior Director, Software Test Engineering

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

As a Senior Director of Software Test Engineering for Value Added Services (Acceptance Payments and Platform), you will provide hands-on leadership by building a world-class team of engineers focused on delivering highest quality product in fastest possible way with a passion for Quality and Engineering Improvements.  You will drive process change, innovation, engineering improvement and tools to enable rapid development with high quality. You will also advise Senior Management/Stakeholders on the quality and risk of features being released, and you will actively collaborate with cross-functional teams including Product, Program Management, Development, Service Delivery, Operations, and Customer Service to coordinate and implement cross-project Test Engineering and Development initiatives.

Responsibilities

• Owns full stack quality across multiple Payment and Platform applications, features, and technology initiatives.

• Test Engineering point of contact for senior leadership stakeholders and cross-functional teams.

• Creates high-level test engineering team goals and action plans to align with overall Product Development objectives.

• Emulates strong management and leadership principles with the capacity to engage, motivate, mentor and coach test engineers distributed across various geographical locations.

• Communicates and adapt presentations to a wide range of audiences regarding goals, planning process, project initiatives, team innovation and results.

• Implements, gather and report team/project metrics to track business value

• On-boards high caliber team with Managers, Test engineers within planned budget and timeline.

• Accountable for the quality of test activities during the release of products to production.

• Partner closely with VAS Acceptance PD leadership and counterparts in Development Engineering, PMO, Architecture, Release Management, Dev Ops, etc.

• Acts decisively and remove impediments for the test team

• Partners with Test Lab, Release Engineering, Performance, Security and Release Management to complete overall test engineering initiatives and resolve impediments.

• Bring new ideas and innovation to the organization, provide recommendations to leadership to increase effectiveness of the team, and support adoption of new technologies and tools

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.

Qualifications

Basic Qualifications:

12 or more years of work experience with a Bachelors Degree or at least 10 years of work experience with an Advanced degree (e.g. Masters/MBA /JD/MD), or a minimum of 5 years of work experience with a PhD

Preferred Qualifications:

15 or more years of experience with a Bachelors Degree or 12 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD), PhD with 9+ years of experience

• 10 or more years of experience in Test Engineering Management and leading teams.
• Team/Service-oriented ability to lead and manage large size test/scrum teams
• Demonstrate knowledge and experience of software quality assurance, modern testing processes and methodologies.
• Technical proficiency and hands-on experience with Restful API, Backend systems, & Platform Development technology.
• Proven track record of engineering excellence and improving organization efficiency.
• Experience with static analysis and code coverage tools.
• Extensive experience in delivering end to end software products using Agile and secure software development methodologies.
• Experience implementing CI/CD.
• Experience leading a test engineering team in an agile en