Senior Marketing Operations Manager

About Staffbase

We inspire people to achieve great things together. Our mission is to help organizations unlock the power of inspirational communication with the first AI-native Employee Experience Platform. Our industry-leading and award-winning agentic AI communications channels - intranet, employee app and email solutions - create engaging experiences that connect and empower employees.

Headquartered in Chemnitz, Germany and New York City, with offices in Berlin, London, Sydney, Tokyo, Prague, and Minneapolis–St. Paul, our diverse team of 750+ employees supports 2,000+ customers—reaching over 16.4 million employees—in transforming their employee experience.
We are proud to be a Unicorn company—privately valued at over $1 billion—demonstrating strong growth, innovation, and lasting impact in our industry. Together, we’re shaping the future of workplace communication.

Staffbase is looking for a Senior Marketing Operations Manager to join our growing Marketing team in North America. In this role, you’ll play a critical part in how we run marketing globally, supporting the systems, processes, and reporting that connect our efforts to revenue. You’ll work hands-on with our marketing tech stack, help drive operational projects forward, and collaborate across teams to ensure clean data, actionable insights, and scalable processes.

This is a great opportunity for someone with foundational experience in marketing operations who is eager to grow their skills in a fast-paced, collaborative environment. You’ll be part of a global, high-impact team that values clarity, ownership, and progress.

Important: This is a hybrid role based in our New York City office. Core in-office days are Tuesday through Thursday, with a minimum expectation of 2 in-office days per week during those core days.

What You’ll Be Doing

• Support the day-to-day management of our marketing tech stack (HubSpot, Salesforce, 6sense, Tableau), ensuring data quality and system accuracy
• Assist in executing campaign operations and processes that help teams scale efficiently
• Build and maintain dashboards and reports to provide insight into marketing performance
• Collaborate with cross-functional stakeholders (Marketing, Sales, RevOps, Analytics) to support projects and align on timelines
• Identify and flag gaps or inefficiencies in current workflows, and help implement improvements
• Maintain documentation and process guides to support enablement and consistency
• Provide regional support while ensuring global processes stay aligned

What you’ll need to be successful

• Experience working with HubSpot and Salesforce and 6sense (or demandbase) 
• Some experience using Tableau
• An understanding of core B2B revenue marketing principles like demand generation, ABM, and pipeline contribution
• A strong attention to detail and a proactive, problem-solving mindset
• Comfortable turning complex requirements into clear, simple language
• Comfort working with data, platforms, and process documentation
• Willingness to learn and grow in a fast-paced, scale-up environment
• Strong communication and collaboration skills—you enjoy being a team player and working cross-functionally
• Ability to prioritize tasks and manage multiple projects

What you'll get

• Competitive Compensation - we offer attractive salary packages including a Long Term Incentive Program
• Flexibility - we offer flexible working time models and the option of hybrid work, and support this with a yearly flex work allowance of $1608 
• Growth Budget - all employees get a yearly budget for external training of $1100
• Recharge - 31 vacation days annually (incl. one floating holiday), plus pro rata fully paid Fridays off during August to enjoy a summer break (Recharge Fridays)
• Wellbeing - Monthly Wellbeing Allowance ($40 USD), from fitness to mental health, hobbies to relaxation
• Support - we’re offering a 401(k) plan with company match and health plans, including dental & vision. Parents can get 12 weeks of paid parental leave
• Volunteer Day - you’ll get one day off per year for supporting a social project
• Employee Referral Program - one of your friends is a fit f