Arlo Restaurant Supervisor

Overview

Arlo Restaurant is an ambitious, experience-driven dining destination with a clear aspiration toward Michelin-level recognition. We are committed to exceptional hospitality, precise execution, and creating memorable dining experiences that build lasting relationships with our guests. The Restaurant Supervisor plays a critical leadership role on the dining room floor, ensuring that service standards consistently reflect Arlo’s elevated vision. This individual will lead by example, train and mentor service staff, and maintain a refined, guest-focused environment that turns first-time diners into guests for life. If you are a hospitality professional who takes pride in service excellence and is inspired by the pursuit of culinary and service distinction, we invite you to join Arlo Restaurant and help create unforgettable dining experiences. Rate $23.00 per hour #towncountrySD

Responsibilities

Key Responsibilities

• Supervise daily front-of-house operations to ensure seamless, polished service

• Uphold and enforce Arlo’s service standards with consistency and attention to detail

• Train, coach, and mentor service staff to deliver exceptional, intuitive hospitality

• Actively engage with guests to anticipate needs, resolve concerns, and create memorable experiences

• Collaborate closely with culinary and beverage leadership to ensure alignment between service and cuisine

• Monitor floor flow, pacing, and presentation to support an elevated dining experience

• Lead pre-shift meetings and ongoing service training with a focus on excellence and continuous improvement

• Maintain a professional, calm, and inspiring presence during high-volume or high-expectation service periods

Qualifications

• Prior supervisory experience in an upscale, fine-dining, or Michelin-aspiring restaurant environment

• Strong understanding of elevated service standards and guest engagement

• Proven ability to train, motivate, and lead a hospitality team

• Exceptional communication, organizational, and problem-solving skills

• A genuine passion for hospitality and creating meaningful guest connections

• Flexibility to work evenings, weekends, and holidays as required

What We Offer

• The opportunity to be part of a restaurant striving for Michelin-level excellence

• A collaborative, professional environment focused on growth and mastery

• The chance to help shape service culture and elevate the guest experience

• Competitive compensation and benefits, commensurate with experience