Human Resources Coordinator

Position Location

This position is onsite based out of our corporate office in Boca Raton, FL.

MDVIP Overview

MDVIP: Transforming Primary Care, One Patient at a Time

MDVIP is a national leader in personalized healthcare, empowering over 425,000 members to achieve their health and wellness goals through a network of more than 1,400 concierge primary care physicians. Our program emphasizes preventive medicine, offering comprehensive screenings, advanced diagnostics, and individualized wellness plans. Recognized as a Great Place to Work® since 2018, MDVIP is committed to excellence in patient care and employee satisfaction. 

Position Summary

MDVIP is seeking a Human Resources Coordinator to be based out of our corporate office in Boca Raton FL, Reporting to the Chief Human Resources Officer, you will provide administrative and operational support to the Human Resources team. This role focuses on accurate data entry, timely response to Tier 1 HR requests, and maintaining a high standard of customer service for employees. The HR Coordinator will also be responsible for data integrity in the HRIS and assisting with reporting and reconciliation activities.

Key Responsibilities

• Serve as the first point of contact for employee HR inquiries (e.g., benefits, payroll, leave, policies), ensuring professional and timely responses.
• Accurately enter and maintain employee information, job changes, benefits enrollments, and other transactions in the HRIS.
• Monitor the HR inbox and ticketing system; escalate complex or sensitive issues to Tier 2/HR Manager.
• Assist with generating HR reports, reconciling HRIS data against payroll and benefits provider reports, and identifying discrepancies.
• Maintain personnel files, ensure documentation accuracy, and support compliance with company policies and employment laws.
• Identify opportunities to streamline administrative processes for greater efficiency and employee experience.

Key Competencies

• Responds to Tier 1 requests within established service-level standards (e.g., 24–48 hours).
• Maintains high data accuracy in HRIS and reporting.
• Demonstrates professionalism, empathy, and clear communication in employee interactions.
• Ensures documentation and data integrity meet audit and legal requirements.
• Strong written and verbal communication skills with a customer service mindset.
• Excellent organizational skills; ability to manage multiple requests with urgency.

Minimum Qualifications

• High School Diploma
• One (1) year of HR, administrative, or customer service experience.
• Proficiency in Microsoft Excel for basic reporting and reconciliation.

Preferred Qualifications

• Bachelor’s Degree
• Experience in Human Resources

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Why Join MDVIP?

• Be part of a mission-driven organization leading innovation in personalized healthcare.• Drive transformation and growth in a dynamic, fast-paced environment.• Competitive compensation: attractive base salary complemented by performance-based incentives for eligible roles.• Comprehensive benefits: health, dental, vision insurance, and retirement plans.• Professional development: access to ongoing training and leadership development programs.• Positive work environment: consistently recognized as a Great Place to Work®, fostering a culture of collaboration and excellence. 

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MDVIP is an Equal Opportunity Employer and is committed to fostering an inclusive and diverse workplace. We welcome applicants of all backgrounds and do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected status. We believe that diversity and inclusion drive innovation and strengthen our company culture.

 

If you require accommodation during the application or interview process, please let us know, and we will be happy to assist. 

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Our compensation reflects the cost of labor across appropriate US geographic markets. Pay is based on several factors including but not limited to market location and may vary depending on job-related knowledge, skills, and education/training and a candidate's work experience. Hired applicants are offered annual incentive compensation programs, subject to applicable eligibility requirements. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. The company offers the following benefits for this position,