Client Service Associate - Apex,NC

What if you could build a career where ambition meets innovation? At LPL Financial, we empower professionals to shape their success while helping clients pursue their financial goals with confidence. What if you could have access to cutting-edge resources, a collaborative environment, and the freedom to make an impact? If you're ready to take the next step, discover what’s possible with LPL Financial.

Job Overview:

As a Client Service Associate, you will provide comprehensive administrative and operational support within the financial advisor’s practice. This pivotal role focuses on enhancing client relationships, ensuring compliance with industry regulations, and supporting the firm’s growth initiatives. The ideal candidate possesses strong organizational skills, exceptional client service abilities, and a thorough understanding of financial products and services.

Responsibilities:

Serve as the primary point of contact for clients, addressing inquiries, resolving issues, and educating them on firm services and solutions. Assist with account-related requests, including transactions, maintenance, and online access, while ensuring compliance with regulatory standards. Manage client onboarding by collecting documentation, assessing risk profiles, and maintaining accurate records. Prepare reports and meeting materials, monitor account alerts, and support audits and regulatory reviews. Collaborate with financial advisors on business plans, marketing initiatives, and client engagement strategies. Perform administrative tasks such as scheduling, travel arrangements, and expense reporting, and actively participate in training and firm initiatives to stay current on policies and platforms.

What are we looking for?

We’re looking for strong collaborators who deliver exceptional client experiences and thrive in fast-paced, team-oriented environments. Our ideal candidates pursue greatness, act with integrity, and are driven to help our clients succeed. We value those who embrace creativity, continuous improvement, and contribute to a culture where we win together and create and share joy in our work.

Requirements:

• 2+ years of financial industry experience, preferably in wealth management

• 2+ years of experience in client service industry

Preferences:

• Series 7 License

• Financial Planning Background: Familiarity with planning concepts and tools to assist with annual updates, account monitoring, and client reviews.

• Experience in Wealth Management or Advisory Support: Ability to manage account paperwork, ACATs, wires, and client onboarding.

• CRM and Technology Proficiency: Comfortable maintaining client data, scheduling meetings, and resolving online access issues.

• Strong Organizational Skills: Capable of handling multiple responsibilities such as preparing agendas, coordinating client gifts, and managing compliance follow-ups.

• Excellent Communication Skills: Professional interaction with clients for reminders, requests, and service needs.

#LI-Onsite

 

Pay Range:

$21.10-$35.16/hour

 

Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play – such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more. Your recruiter will be happy to discuss all that LPL has to offer!

 

Company Overview:

LPL Financial Holdings Inc. (Nasdaq: LPLA) is among the fastest growing wealth management firms in the U.S. As a leader in the financial advisor-mediated marketplace(6) , LPL supports over 32,000 financial advisors and the wealth management practices of approximately 1,100 financial institutions, servicing and custodying approximately $2.3 trillion in brokerage and advisory assets on behalf of approximately 8 million Americans. The firm provides a wide range of advisor affiliation models, investment solutions, fintech tools and practice management services, ensuring that advisors and institutions have the flexibility to choose the business model, services, and technology resources they need to run thriving businesses. For further information about LPL, please visit www.lpl.com.

At LPL, independence means that advisors and institution leaders have the freedom they deserve to choose the business model, services, and technology resources that allow them to run a thriving business. They have the flexibility to do business thei