Policy Content Strategy Manager, EMEA - Trust & Safety

The Trust & Safety Policy team develops and reviews our community policies to promote a positive and safe environment for all of our users and content creators to enjoy and express themselves.



As T&S Policy Content Strategy Manager, you will be driving transparency about TikTok's community policies and our approach to user safety and user education.



It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.

This may occur in the form of images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.



What will I be doing?

- Drive the content strategy for TikTok's Trust & Safety websites, e.g. TikTok's Safety Center.

- Define long-term strategic goals related to the transparency of our policies and user education.

- Identify strategic opportunities to align approaches, leverage existing resources, with a view to increase the quality, accessibility and visibility of transparency efforts.

- Drive relevant projects as required.

- Author or support the development of high-quality, engaging and accessible content related to Product Policies and transparency work.

- Organize and articulate ambiguous and complex ideas or issues into clear documentation and analysis.

- Manage cross-team relationships, in particular with senior stakeholders - collaborate with others in Product Policy, with Product, Legal, Public Policy, and Public Relations teams to build consensus.