Principal UX Designer

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

We are seeking a Principal UX Designer to join the epocrates user experience team. As the leading medical reference and point-of-care app in the country, epocrates is dedicated to delivering cohesive end-to-end experiences. As a member of our user experience team, you will leverage a deep understanding of our users to craft exceptional designs that serve millions of healthcare providers.  

 
Mission/Team  
 

In this role, the Principal Designer will join the Enabling Capabilities team, tasked with defining and designing our product design system while exploring and innovating new capabilities. This designer will also play a key role in establishing best practices and enhancing design across our product teams, creating valuable and delightful experiences for our users. 

A successful candidate should have: 

• Design Systems Experience: Knowledge of building and maintaining design systems at scale 

• UX and UI Project History: Proven success in completing various UX and UI projects while working with different teams 

• Method Flexibility: Comfort with both traditional and new ways to share ideas 

• Creative Thinking: Ability to bring fresh ideas and strong opinions to their work 

• Effective Communication: Skill in presenting ideas clearly and influencing others with user-centered design 

• Passion for Impact: Motivation to help epocrates support healthcare providers in making informed decisions 

• Strong Portfolio: Work samples that showcase strong aesthetic sensibility and visual design 

   
Role 
We are enhancing our platform's capabilities while preserving the core experience that has made epocrates a leader in medical references. The Principal UX Designer will play a vital role in our front-end systems teams by: 

• Leading design systems for both native and web technologies 

• Collaborating on special projects involving generative AI and other innovative technologies 

• Assisting engineering and product teams with new developments 

• Mentoring and supporting other designers 

Position Summary:    
  
Responsibilities may include, but are not limited to:    

60% - Design execution (Primarily Individual Contributor)  

• Collaborate on expanding and organizing our multi-platform design system in Figma 

• Take ownership of designing various cross-platform features 

• Work on the UX design process to define and deliver effective designs 

• Partner with UX research to refine designs through testing and iteration 

• Collaborate with UX and Marketing to effectively communicate the platform's value to users and clients 

• Work with product, marketing, engineering, and medical information teams during the agile planning, design, and development process to ensure products align with design goals 

• Team up with the UX team to ensure product features meet quality standards in workflow, interaction design, microcopy, and accessibility

• 20% - Design strategy and planning   

• Work with the Director and Senior Manager to scope and define projects 

• Collaborate on establishing success criteria and metrics 

• Partner with product and engineering leads to set strategic direction for key product features across teams 

• Embrace feedback and engage in collaborative ideation sessions, integrating qualitative and quanti