Warehouse/Parts Counter Associate

Job Title: Warehouse/Parts Counter Associate
Company: Interstate Power Systems
Location: Iron Mountain

Interstate Power Systems is seeking a reliable and customer-focused Warehouse / Parts Counter Associate to join our Iron Mountain, Michigan location. This hybrid role is split approximately 50% Warehouse and 50% Parts Counter, supporting both internal technicians and external customers. The ideal candidate enjoys a hands-on environment, values accuracy, and takes pride in delivering excellent service.

Key Responsibilities

Warehouse Duties (Approx. 50%)

• Receive, inspect, and stock incoming parts and inventory
• Pick, pack, and stage parts for work orders and customer pickups
• Maintain accurate inventory through cycle counts and organization
• Ensure the warehouse is clean, organized, and compliant with safety standards
• Assist with shipping, receiving, and material handling using forklifts or other equipment

Parts Counter Duties (Approx. 50%)

• Assist technicians and customers at the parts counter
• Identify, research, and recommend correct parts for heavy-duty equipment and trucks
• Enter part sales, returns, and work orders accurately into the system
• Communicate clearly with customers, service advisors, and technicians
• Support inventory control by reporting shortages or discrepancies

Qualifications

• High school diploma or GED required
• Prior experience in a warehouse, parts department, or customer service role preferred
• Familiarity with heavy-duty truck or equipment parts is a plus
• Strong attention to detail and organizational skills
• Basic computer skills: experience with parts or inventory systems preferred
• Ability to lift to 50 lbs. and work on your feet throughout the day
• Valid driver’s license required
• Positive attitude, strong work ethic, and dependability

Employee Benefits

• Competitive Wages – Be paid your worth!
• Uniforms - fully supplied by Interstate!
• Tool program - available
• Tuition assistance - for educational and ongoing career growth
• Health, dental and vision coverage - begins on the first day of the following month
• Paid Time Off - (PTO) starts accruing day one of your full-time employment
• Holidays - 6 Holidays and 2 Floating Holidays per year
• 401(K) - with company matching
• Long Term Disability - Supplied
• Short Term Disability - Supplied
• Life Insurance - Supplied
• Healthiest You - Virtual Health Care paid by Interstate
• PPE Reimbursement- Safety Glasses and Safety Boot Reimbursement