Senior Site Lead - Allentown, PA

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

Sales Enablement

Job Sub Function:

Sales Operations & Administration

Job Category:

Professional

All Job Posting Locations:

West Chester, Pennsylvania, United States of America

Job Description:

About Orthopaedics

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that’s reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

DePuy Synthes is recruiting for a Senior Site Lead to run the Allentown Sales Office within our Depuy Synthes (DPS) Orthopedics Commercial Operations team. The role will be based in Allentown, PA

Position Overview:

The Allentown Site Lead is responsible for overseeing daily operations at the flagship Sales Office within the Field Sales Network (FSN), ensuring seamless case coordination, inventory management, and compliance with enterprise standards. This role combines strategic leadership with operational oversight to support sales consultants, regional managers, and cross-functional teams.

Responsibilities:

Serve as primary point of contact for site operations, ensuring alignment with FSN strategy and network workflows.

Maintain audit readiness through accurate case coordination, inventory tracking, and documentation.

Assign structured daily tasks to team members to ensure accountability and efficiency.

Provide coaching and cross-training to maintain flexibility and coverage across roles.

Act as liaison between site operations and sales consultants/regional managers.

Communicate proactively on case readiness, failed orders, and urgent escalations.

Oversee sourcing and case preparation, including coordination of courier services.

Support redistribution of inventory to fill gaps across East Coast FSN sites.

Identify process gaps and implement best practices for packaging, compliance, and operational efficiency.

Collaborate with leadership on SOP development and system integration initiatives.

Qualifications:

Required:

• Bachelor's degree and/or equivalent work experience.
• A minimum 10 years of work experience
• Experience required within any of the following areas: distribution, manufacturing, logistics, supply chain, customer service, healthcare.
• Proficiency in MS Office Suite, including (Word, Excel, PowerPoint, and Outlook)
• Knowledge of Warehouse Management Systems
• Ability to work in complex environment with competing priorities and deadlines.
• Demonstrated initiative, creativity, assertiveness, and proactive communication.
• Strong interpersonal and communication skills

Preferred:

• SAP knowledge
• Validated understanding of enterprise resource platforms and warehouse management systems
• Experience building reports with visualization programs, e.g., PowerBI and/or Tableau.
• Experience Working in highly regulated industries.
• Agile operations ability and capability to manage or support projects.
• Process Excellence training and/or certification or APICS certification Project Management Certification/Experience
• Sales or Sales support role experience
• Warehouse Management System (WMS) and/or Transportation systems (TMS) experience.

Other:

10% domestic travel to other sites as needed is required.

Johnson & Johnson announ