Senior Implementation Manager

<h2>Alloy is where you belong!</h2> <p>Alloy is the AI-powered identity and fraud prevention platform that accelerates onboarding, stops fraud, and scales compliance across the customer lifecycle so financial organizations can grow without limits. More than 900 of the world's leading financial institutions and fintechs trust Alloy for smarter risk management that drives growth.<br><br>Through our values: Be Bold, Go Fast, Collaborate, and Celebrate Our Differences, we are creating a workplace where you can grow, thrive, and belong. See how we’ve been continuously recognized and named one of <a href="https://www.inc.com/profile/alloy" target="_blank">Inc.Magazine’s Best Workplaces</a>, <a href="https://www.forbes.com/companies/alloy/?list=americas-best-startup-employers&amp;sh=55c076453c61" target="_blank">Forbes America’s Best Startup Employers</a>, <a href="https://www.americanbanker.com/list/best-places-to-work-in-fintech-2022" target="_blank">Best Fintech to Work for by American Banker</a>, year after year.<br><br>Check out our investors and read more about us <a href="https://www.alloy.com/about" target="_blank">here</a>.</p> <h2>About the team</h2> <p>Implementation Managers (IMs) are the owners and leads of client implementations at Alloy. Acting as the primary point of contact from Sales handoff through go-live, IMs combine rigorous project management with a consultative approach to guide financial institutions, banks, and fintechs of all segments (enterprise, mid-market, etc) through one of the most critical phases of their lifecycle with Alloy.</p> <p>Our implementations are complex. Average timelines run 6–12 months, with enterprise and multi-phase engagements running longer. Clients are sophisticated, stakes are high, and the technical surface area is broad. Success in this role requires the ability to bring clarity and structure to ambiguous situations, earn trust with senior stakeholders, and keep multiple workstreams moving simultaneously, without losing sight of the bigger picture.</p> <p>This role sits within the Technical Solutions organization and works closely with Solutions Architects, Account Executives, Customer Success Managers, Technical Account Managers, and Product &amp; Engineering.</p> <p>Alloy operates in a hybrid-work environment. We look to foster collaboration and community by having our local employees onsite three times a week.</p> <h2>What you'll be doing</h2> <ul> <li>Own client implementations end-to-end, driving clients to successful, on-time go-live across an average 4–12 month engagement cycle</li> <li>Build and maintain tailored project plans, keeping all stakeholders aligned on timelines, milestones, risks, and next steps&