Specialist, Commercial Operations - Enabling Technology

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Sales Enablement

Job Sub Function:

Sales Effectiveness

Job Category:

Professional

All Job Posting Locations:

West Chester, Pennsylvania, United States of America

Job Description:

About Orthopaedics

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that’s reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

We are looking for a Specialist on the enabling tech team to join our DePuy Synthes, US Orthopaedics Sales Organization Team. The role is preferred to be in West Chester, PA.

Purpose:

The Commercial Operations - Enabling Technology team is the conduit between the business and the sales organization, enabling sales growth objectives through ensuring appropriate resources are available and balanced throughout the US market. Within Orthopaedics Commercial Operations, the Enabling Technology team has responsibility for implementing and auditing the operational strategy for our digital surgery offerings. The Specialist has responsibility to monitor all VELYS Trauma offerings providing support to our field sales network, driving visibility, compliance and revenue protection. As the first VELYS product within the Trauma portfolio, this demonstrates our ability to bring impactful technology to market efficiently, supporting our strategic goals and strengthening our position in the trauma and surgical space.

  The Specialist will play an integral role in helping Trauma’s exciting new Digital Surgery platform unlock its full potential!

Key Responsibilities:

• Supports sales team by monitoring contact expirations & PO’s expirations
• Partner with sales managers, service & repair, contract management, VHN product support team, HCC/legal and Customer Service to ensure compliance with contracting and billing of capital equipment.
• Maintain master contract and billing files for all VELYS Trauma products in the field, information is then shared with stakeholders via PowerBI for up-to-date information and reporting.
• Detects and researches discrepancies to provide insights to support business decisions and sales operation needs.
• Works in partnership with Field Sales Management to solicit needs and align priorities.
• Works collaboratively to provide valuable, impactful, and clear communication to business partners.
• Maintain SOP’s
• Ensure 100% compliance within our VELYS Trauma offerings Platform
• Provide mentorship to other team members and transfer knowledge across departments, Operating Companies, etc.
• Proactively identify new insights to support business decisions and sales operation’s needs, including system enhancements, process improvements and other activities.
• Ad-hoc projects as required

Qualifications

Required:

• A minimum of a bachelor’s degree
• Proficiency in Microsoft Office (e.g., Excel, PowerPoint, Outlook)
• Excellent communication skills, both written and verbal, with proficiency in interacting across all