Commercial Development Manager (Inside Sales Representative)

Looking to join a passionate team dedicated to developing and manufacturing life-saving biopharmaceuticals? Avid Bioservices is a leading clinical and commercial biologics CDMO focused on creating innovative solutions to meet the needs of our clients and improve patient outcomes.  

• Lead Qualification & Outreach: 
• Proactively engage with biotech and pharma companies developing monoclonal antibodies.
• Qualify leads based on technical fit (e.g., CHO cell lines, upstream/downstream capabilities, scale).
• Maintain and update CRM records with detailed client interactions and project notes.
• Know and understand Avid’s business, distinct value proposition, key target market segments and their value drivers.
• Communicate Avid’s knowledge and deliver a tailored message by target segment – overcoming objections to create interest and action. 
• Establish relationships with technical and business leaders and technical experts within Avid to ensure full and timely support for new business acquisition.
• Follow any procedures established for the sales and marketing teams.
• Provide regular updates on territory and potential customers as required by management. 

• Client Communication: 
• Serve as the initial point of contact for inquiries related to mAb development, analytical services, and GMP manufacturing.
• Coordinate discovery calls and technical meetings with subject matter experts.
• Communicate Avid’s value to different target segments, and Avid’s core capabilities such as cell line development, process development, GMP manufacturing, etc.
• Market & Product Knowledge: 
• Stay informed on trends in monoclonal antibody therapeutics, biosimilars, and regulatory pathways.
• Identify emerging biotech companies and startups in the mAb space.  Follow client molecule advancement and client funding.
• Internal Collaboration: 
• Work closely with Business Development and technical teams to ensure accurate scoping of client needs.
• Collaborate with marketing to deliver messaging and campaigns with mAb service offerings.
• Support marketing with client personalization and tailored messaging, automation workflows to send emails based on client triggers and data-driven insights, and lead scoring based on client engagement and behavior.
• Prepare and keep current a prospect and client plan, that identifies potential customers, company pipeline, and key contacts in territory.
• Stay abreast of the latest developments in territories, including rounds of financing, M&A, partnerships, clinical trials, etc.
• In collaboration with the marketing team, keep clients informed about the latest initiatives and events at Avid, such as investments in capacity, technology, acquisitions, innovation achievements, and presentations at major industry events, etc. 

• Keep Salesforce and internal database up to date:
  • Update Salesforce database timely with new contacts and new information about customer companies and opportunities.
  • Regularly update the status and expected program start date for opportunities.
  • Maintain SharePoint folders for clients including RFP and other technical documents received from clients, proposals and revisions, blueprints and revisions, and any other relevant information.
• Represent company at conferences, trade shows and other industry events (as required):  
  • Support technical / business experts during and aft