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Operations Strategist

University Hospitals
United Statesfull_timeVerifiedPosted 6 Feb 2026

About the role

Operations Strategist  - (25000CEH)

Description

 What You Will Do
  • Support UHPS operational functions including human resources, planning, implementation, and outcomes monitoring.
  • Analyze key indicator data, benchmarking and related measures and recommend plans of action.
  • Provide direction on initiatives related to the four pillars: access, physician recruiting, quality & patient experience and financial performance.
  • Directly participate in system and entity level projects focusing on building volume, maximizing efficiency and enhancing patient experience.
  • Complete current state operational assessments and identify best practices, standardize processes make recommendations for improvement.
  • Regularly interface with senior leadership, providing input and updates on strategic initiatives
Additional Responsibilities
  • Performs other duties as assigned.
  • Complies with all policies and standards.
  • For specific duties and responsibilities, refer to documentation provided by the department during orientation.
  • Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.
 

Qualifications

 Education
  • Bachelor's Degree in business administration or health care related field. (Required)
Work Experience
  • 3+ years of operations experience (Required) and
  • Health care operations experience, including financial reporting, human resources, operations, data management, continuous quality improvement, budgeting and program development (Preferred)
Knowledge, Skills, & Abilities
  • Strong PC skills (Windows, Outlook, IDX, Word, Excel) (Required proficiency)
  • Strong understanding of financial reporting (Required proficiency)
  • Ability to function independently and as a team player in a fast-paced environment (Required proficiency)
  • Ability to implement and monitor change (Required proficiency)
  • Skilled in personal computer with knowledge of Microsoft programs including Microsoft Office (Word, Excel, PowerPoint, Visio). (Required proficiency)
  • Strong written and verbal communication skills (Required proficiency)
Physical Demands
  • Standing Occasionally
  • Walking Occasionally
  • Sitting Constantly
  • Lifting Rarely 20 lbs
  • Carrying Rarely 20 lbs
  • Pushing Rarely 20 lbs
  • Pulling Rarely 20 lbs
  • Climbing Rarely 20 lbs
  • Balancing Rarely
  • Stooping Rarely
  • Kneeling Rarely
  • Crouching Rarely
  • Crawling Rarely
  • Reaching Rarely
  • Handling Occasionally
  • Grasping Occasionally
  • Feeling Rarely
  • Talking Constantly
  • Hearing Constantly
  • Repetitive Motions Frequently
  • Eye/Hand/Foot Coordination Frequently
Travel Requirements
  • 10%
 

Primary Location

: United States-Ohio-Cleveland

Work Locations

: 11100 Euclid Avenue 

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Company

University Hospitals

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