Lead Security Patrol Officer

POSITION SUMMARY:

The Safety and Security Lead is a key member of the Safety & Security Leadership team, this team member will report directly to the Safety & Security Manager, in collaboration with the TACS Division (The TACS team is a focus group that manages the safety, compliance, risk management, and mitigation of Resort Operations).   The Safety Officer Lead will sit as the Chair for the Resort Safety Committees, manage all OSHA Compliance, collaborate with internal, and external business partners to create, and execute safety-focused team projects, as well this person will work directly with the Safety & Security Manager in daily operations. 

ESSENTIAL FUNCTIONS:

• Ensures proper execution of assigned duties.

• Maintains a professional appearance, demeanor, and reputation. 

• Adheres , promotes, and enforces all guest service policies and procedures established within the Big Cedar Lodge Service Standards.

• Serves as an ambassador to the Big Cedar Resort Services Department, interacts with guests and provides genuine Ozark Hospitality in every interaction. 

• Reviews daily reports, summarizes and submits all activity to the management team. 

• Coordinates and develops safety management program resources and training materials, measuring the success of redesigned programs and other safety projects.

• Develops and implements accident prevention strategies for safety and injury prevention programs to reduce accidents and casualty related costs.

• Identifies and analyzes emerging risks, evaluates potentially hazardous conditions/trends and develops solutions to address, develops operations trainings and education to eliminate workplace hazards/exposures, enhances claims management, and overall cost mitigating factors.

• Creates and implements safety team project timelines, including setting targets and milestones adhering to deadlines, provides clear expectations on projects to other team members and stakeholders.

• Research and coordinate with key stakeholders all elements of the project, develops action plans, assigns roles and responsibilities to others.

• Maintains direct and open interaction with leadership, key stakeholders, and risk management team members to make sure all resources needed for the project are available.

• Tracks all projects to completion timely, having self-accountability to ensure successful project completions.

• Acts as a liaison and professional resource to operations management for overall risk, claims management, and safety-related matters. 

• Performs Resort Safety Audits to ensure safe working conditions, partners with leaders on any areas of concerns and develops training content to address emerging trends.

• Manages the process of researching, testing, and deployment of new equipment, designs change implications and operational process changes through consultation with internal departments and outside vendors (e.g. Engineering, Operations, Grounds, Culinary, etc.)

• Manages all OSHA compliance matters and assists in responding to compliance concerns related to OSHA citations, regulatory hazardous material reporting, and other regulatory matters related to safety and risk control

• ALL OTHER DUTIES AS ASSIGNED

EXPERIENCE/QUALIFICATIONS:

• Minimum Degree Required:  High School Diploma or equivalent

• Preferred Degree:  College Degree

• Experience: 2 of years in hospitality communications

KNOWLEDGE, SKILLS, AND ABILITY:

• Communicates effectively in writing as appropriate for the needs of the audience

• Basic Computer Skills - Using basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.)

• Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training and development, compensation and benefits, labor relations and negotiation, and personnel information systems.

• Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules that apply to job (e.g., OSHA, EPA, ADA, CFC, NFPA, ASI).

• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography, and transcription, designing forms, and other office procedures and terminology.

• Analytical/Critical Thinking - The ability to gather and organize information using a logical and sy