Sr. Quality Engineer

CentralReach is the #1 provider of SaaS software solutions for autism and IDD care. Trusted by more than 150,000 users, we enable therapy providers, educators, and employers to scale the way they deliver Applied Behavior Analysis and related therapies with innovative technology, market-leading industry expertise, and world-class customer satisfaction. 

CentralReach is looking for a Senior Quality Engineer to work within our Engineering department.  As a Senior Quality Engineer, you will help drive quality throughout the entire software life cycle through collaboration with product and development teams, development of test cases and automation scripts, and analysis of the system to consistently deliver quality software to our customers.  If you are a ‘techie’ and like to understand how things work, like to use technologies to diagnose problems and find root cause, and like to use automation for increasing your efficiencies, then this is the opportunity for you.  You will be able to utilize your skills in testing and automation development to become a key factor in the delivery of high-quality software. 

Key Accountabilities: 

• Provide leadership to junior members of the Quality Assurance team. 
• Promote and encourage collaboration and quality related activities with the Product and Engineering teams. 
• Enhance the test case library to increase test case coverage. 
• Create test cases for verification and validation of web, mobile, API and all system integrations. 
• Perform manual acceptance testing on an Agile team, investigating issues and reporting bugs/defects. 
• Increase automated test coverage with reusable and deterministic automation scripts. 
• Maintain the test automation library for high reliability during execution. 
• Develop intelligent and efficient testing strategies to dramatically increase the ratio of internally found defects versus customer reported defects. 
• Ensure quality releases of software with no production downs and/or critical impediments to users. 

Desired Skills and Experience:  

• Bachelor's degree or equivalent work experience
• 7 to 10 years experience in Quality Assurance working in an Agile Engineering environment. 

• 7 to 10 years experience testing web and mobile applications in a SaaS organization. 
• Effective written and verbal communication skills with the ability to collaborate with Product, Engineering and DevOps. 
• Experience writing test cases (functional and non-functional) and management of a test case library. 
• Experience with scripting/programming languages to develop test automation scenarios for web and/or mobile applications, and API services. 
• Proficient in high level programming languages such as C#, Java. 
• Deep understanding of UI Test Automation with best practices and patterns for building reliable and scalable automation. 
• Demonstrated ability to develop scalable automation with modular and reusable modules, and methods for organization within the automation framework. 
• Knowledge of web application technologies (HTML, CSS, JavaScript), REST API, and mobile platforms (iOS and Android). 
• Experience parsing and verifying responses/payloads from API interfaces. 
• Experience using API development/automation tools such as Postman. 
• Ability to understand relational data in a database and query the database 
• Experience with performance, load and stress testing using tools like JMeter or equivalent. 
• Experience formulating testing strategies for software releases. 
• Solid understanding of utilizing different types of testing and best practices for creating testing suites targeting various phases of the development life cycle. 
• Solid understanding of agile testing best practices and processes. 
• Solid understanding of the CI/CD pipeline and integrating test automation to support stages of the pipeline. 

CentralReach was developed for Clinicians by Clinicians. The story of CentralReach begins in 2012 when the company’s founder, a practicing Board Certified Behavioral Analyst, decided there had to be a better way to manage her operations so she could spend more time on what mattered most — working with her clients and patients. To help ABA practices focus on what they do best, CentralReach launched the first iteration of its EMR and practice management platform. 

Today, under the leadership of Chris Sullens, an award-winning CEO in the technology space, CentralReach is committed to their mission of providing cutting-edge technology and services to help clinicians and educators produce superior client and patient outcomes. Already a market leader, CentralReach is expected to grow exponentially